Sudden Unexpected Accelerations
Tesla sudden unintended acceleration complaints made to the NHTSA. Sudden unintended acceleration (or "SUA") is when a vehicle, such as a Tesla, accelerates in an unintended, unexpected, or uncontrolled fashion. Dozens of claims of a Tesla accelerating on its own are presented below, along with the full text of each listed complaint and other incident details.
| VIN | Model | Report Date | Incident Date | Location | NHTSA Complaint | Details |
|---|---|---|---|---|---|---|
| 5YJSA1DN0DF**** | 2013 MODEL S | 12-November-19 | 12-January-19 | LOS GATOS, CA | 11279662 | TL THE CONTACT OWNED A 2013 TESLA MODEL S. WHILE THE CONTACT'S HUSBAND WAS MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE APPLIED AND CRASHED INTO A SIDE DITCH. THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITH EXCESSIVE FORCE, CAUSING MULTIPLE INJURIES TO THE DRIVER. AS A RESULT, THE DRIVER WAS PRONOUNCED DEAD AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. |
| 5YJXCDE24KF**** | 2019 MODEL X | 6-October-19 | 2-October-19 | BAKERSFIELD, CA | 11266551 | WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR. |
| 5YJ3E1EA4KF**** | 2019 MODEL 3 | 8-October-19 | 29-September-19 | WEXFORD, PA | 11267131 | MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR?S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR?S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK. |
| 5YJ3E1EA2JF**** | 2018 MODEL 3 | 14-October-19 | 24-September-19 | FREMONT, CA | 11268280 | HELLO- I WAS TRYING TO PARK MY VEHICLE IN A PARKING SPOT IN SANTA CLARA, CALIFORNIA WHEN THE CAR AUTOMATICALLY ACCELERATED AND HIT ANOTHER CAR. IT THEN IMMEDIATELY HAD A FLAT TIRE. I DID NOT HIT THE WRONG PEDAL NOR WAS I ACCELERATING IT. IT WAS QUITE DANGEROUS. IT CAME TO A HALT AFTER HITTING ANOTHER CAR. BOTH THE CARS WERE DAMAGED.PRIOR TO THAT WE HAD DIFFICULTY TRYING TO CONNECT TO THE CAR USING THE APP ON THE PHONE BUT THOUGHT IT COULD HAVE BEEN DUE TO AN APP ERROR. NOT SURE IF IT WAS CORRELATED. THIS EVENT HAPPENED ON SEP 24. TESLA ADVISED ME TO TOW THE CAR TO THE SERVICE CENTER. SINCE THEN MY CAR HAS BEEN WITH TESLA SERVICE. THEY HAVE NOT GIVEN US ANY UPDATES ABOUT THE DIAGNOSTICS AND KEEP TELLING US TO TAKE THE CAR BACK. THEY HAVE CLEARED TO DRIVE THE CAR FOR 20 MILES. MY CAR WAS EXTENSIVELY DAMAGED. I REQUEST YOU TO HELP. THIS IS QUITE SERIOUS FOR THE SAFETY OF EVERYONE. WHILE I AM WILLING TO ACCEPT IF TESLA PROVES BEYOND A DOUBT THAT IT WAS MY ERROR, I AM QUITE CONFIDENT THAT IT DID IT AUTOMATICALLY. I AM ALSO CONCERNED THAT TESLA HAS NOT GIVEN US ANY UPDATE FOR THE LAST 3 WEEKS AND HAVE NOT PROVIDED US WITH ANY DETAILS OF WHAT THE COURSE OF ACTION IS BEYOND ASKING US TO TAKE THE CAR BACK AND CLEARING IT TO DRIVE FOR 20 MILES. I HAVE 2 KIDS AND WANT A THOROUGH INVESTIGATION FOR THE SAFETY OF EVERYONE INVOLVED. PLEASE HELP. |
| 5YJSA1E28KF**** | 2019 MODEL S | 21-October-19 | 18-October-19 | GERMANTOWN, TN | 11269912 | TL THE CONTACT OWNS A 2019 TESLA MODEL S. WHILE THE CONTACT WAS PULLING INTO THE DRIVEWAY AT 4 MPH, THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE DOOR AND WALL. THE AIR BAGS DID NOT DEPLOY, AND THE STEERING WHEEL AND BRAKES SEIZED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50. |
| 5YJXCBE44KF**** | 2019 MODEL X | 31-October-19 | 19-October-19 | ORLANDO, FL | 11277294 | 5 WEEK OLD VEHICLE WITH 2200 MILES HAD THE LEFT REAR AXLE BECOME DISCONNECTED SPONTANEOUSLY AFTER ACCELERATING STRAIGHT AHEAD FROM A CITY STREET RED LIGHT WITHOUT ANY PRIOR COLLISION OR ACCIDENT. THIS WHEEL WAS TILTED 30 DEGREES INTO THE WHEEL WELL RENDERING THE CAR UNDRIVABLE. THE LEFT REAR AXLE OR CONTROL ARM WAS VISIBLY HANGING FREELY UNDERNEATH THE CAR. TESLA SERVICE HAS BEEN UNABLE TO DIAGNOSE THE CAUSE FOR SPONTANEOUS FAILURE AND AWAIT INPUT FROM THE ENGINEERING DEPARTMENT. THEY HAVE SUGGESTED THAT IT COULD BE A CONTROL ARM FAILURE OR A BROKEN ALUMINUM CAR FRAME. |
| 5YJ3E1EA0KF**** | 2019 MODEL 3 | 1-October-19 | 28-August-19 | BEAVERTON, OR | 11265452 | LAW ENFORCEMENT ENTRY - VEHICLE WAS INVOLVED IN A 10-VEHICLE CRASH. DRIVER AND PASSENGER BOTH STATED VEHICLE HAD UNINTENDED ACCELERATION. ADDITIONAL WITNESS STATEMENTS APPEAR TO VERIFY REPORT. *DT AS VEHICLE WAS TRAVELING ON THE HIGHWAY, THE DRIVER REPORTEDLY TRIED TO SLOW THE VEHICLE AS IT APPROACHED STOPPED/SLOWED TRAFFIC. VEHICLE DID NOT RESPOND AND DRIVER WAS NOT ABLE TO SLOW IT BEFORE IT CRASHED INTO STOPPED TRAFFIC. |
| Not Reported | 2015 MODEL S | 11-March-16 | 1-March-16 | SAN FRANCISCO, CA | 11206931 | WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE.THANK YOU. *TR |
| 5YJ3E1EB1KF**** | 2019 MODEL 3 | 10-May-19 | 10-May-19 | VALENCIA, CA | 11206931 | I WAS STOPPED AT A RED LIGHT, SECOND IN LINE. MY CAR LUNGED BACKWARDS HITTING THE CAR BEHIND ME. I HAD DONE NOTHING TO MOVE THE VEHICLE. THERE WAS SLIGHT DAMAGE TO MY REAR END AND THEIR FRONT END. MY NECK DID WHIPLASH. THERE WAS AN INFANT IN THE BACKSEAT WHO WAS INJURED IN THE OTHER CAR. THE DRIVER OF THE OTHER CAR WAS NOT INJURED. PLEASE CALL ME (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). |
| 5YJ3E1EB0KF**** | 2019 MODEL 3 | 15-Jul-19 | 14-Jul-19 | COLUMBIA, MD | 11231846 | MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON. |
| 5YJ3E1EA8KF**** | 2019 MODEL 3 | 1-Aug-19 | 26-Jul-19 | SAN JOSE, CA | 11241215 | MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING, INCREASED TREMENDOUSLY AND SMASHED INTO A CAR IN FRONT OF ME. I HAD CONTACTED. TESLA LETTING THEM KNOW THAT THE FIRST TIME THIS HAPPENED I WAS VERY LUCKY BECAUSE I WASN'T ON THE HIGHWAY, BUT 95% OF MY COMMUTE IS ON MAJOR HIGHWAYS IN THE BAY AREA. I SAID THIS COULD BE DANGEROUS AND I REALLY THINK THIS NEEDS TO BE LOOKED UP FASTER, I GOT ZERO RESPONSE. SO WHEN THIS HAPPENED THERE WAS ABSOLUTELY NOTHING I COULD DO AND I ROLLED AND SPRAINED MY ANKLE VERY AGGRESSIVELY. NOT ONLY THAT BUT ALL OF THE AIRBAGS IN THE ENTIRE CAR MALFUNCTIONED EVEN THOUGH I WAS ABLE TO FOCUS THE BRUNT OF THE DAMAGE TO THE RIGHT FRONT. UNFORTUNATELY ONE OF THE BACK WINDOWS DIDN'T OPEN NOR DID THE PASSENGER LOWER AIRBAG. THERE WAS NO ONE IN THE PASSENGER SEAT BUT IF THERE WAS THAT WOULD HAVE NOT GONE OFF AND THAT'S NOT OK. THERE WAS NO REASON FOR THIS TO HAPPEN AND THERE WERE NO UPDATES ON SOFTWARE THAT NEEDED TO HAPPEN AND THE CAR WAS FIVE WEEKS OLD. TESLA HAS REFUSED TO PROVIDE ME WITH THEIR DATA AND I HAVE AN SSD THAT SHOWS MY CAR SHUT DOWN. |
| Not Reported | 2018 MODEL X | 1-Mar-19 | 1-Feb-19 | PLEASANTON, CA | 11183334 | WAS PARKING MY 2018 MODEL X ON FEB 1, 2019, IN MY DRIVEWAY. THE VEHICLE SUDDENLY ACCELERATED, HIT THE GARAGE DOOR(CLOSED. NO WARNING FROM SENSOR), WENT THROUGH GARAGE DOOR( VEHICLE DID NOT STOP AFTER HITTING THE GARAGE DOOR), DID NOT SENSE THINGS(LIKE WASHER, DRYER, WATER HEATER, WALL TO MY KITCHEN) IN THE GARAGE DOOR AND FINALLY SMASHED THE WASHER/DRYER BEFORE COMING TO STOP. WASHER/DRYER HIT THE WALL AND DAMAGE THE ENTIRE KITCHEN. NO AIRBAGS CAME OUT. MY WIFE WAS IN THE FRONT SEAT, MY DAUGHTER WAS IN THE BACKSEAT AND MY SON WAS INSIDE THE HOME WHEN IT HAPPENED. |
| 5YJXCDE27JF**** | 2018 MODEL X | 27-Nov-18 | 17-Nov-18 | SAN CLEMENTE, CA | 11154380 | ON NOV 17, 2018 AT 4:50 PM, I WAS DRIVING MY TESLA X SLOWLY WITH AUTO PILOT OFF AND AUTO STEER OFF ON A SURFACE STREET IN SAN CLEMENTE, CA. I WAS TRYING TO DO A U TURN. I VERIFIED THAT THERE WAS NO TRAFFIC, THAT THERE WAS AN AREA WHERE CARS WERE NOT PARKED ON THE LEFT SIDE OF THE STREET AND COULD USE A PARKING DRIVEWAY ON THE RIGHT THAT WILL ALLOW MORE SPACE TO PERFORM THE U TURN. I GENTLY PRESSED THE BREAK TO FURTHER SLOWDOWN AND THEN VEERED A LITTLE TO THE RIGHT INTO THE DRIVEWAY AT LESS THAN 5 MPH. I STARTED TO TURN TO THE LEFT WHILE STILL GENTLY PRESSING THE BREAK. AS SOON AS THE FRONT RIGHT WHEEL LEFT THE DRIVEWAY AND BEFORE I HAD COMPLETED THE U TURN, THE TESLA ALL OF A SUDDEN, ON ITS OWN SPONTANEOUSLY ACCELERATED TO FULL POWER (A TESLA X CAN GO FROM 0-60 MILES IN APPROX. 4 SECONDS). MY FOOT WAS STILL ON THE BREAK, I DID NOT MOVE IT AND THEREFORE I DID NOT PRESS THE ACCELERATOR. THERE WERE NO OBJECTS OBSTRUCTING THE PEDALS. IN A SMALL FRACTION OF A SECOND, THE TESLA TRAVELED AT FULL SPEED TOWARDS THE TACOMA CAR PARKED AHEAD ON THE LEFT (LESS THAN 20 FEET). SOMETHING IN THE TESLA SYSTEM TRIGGERED THE SUDDEN SPONTANEOUS FULL ACCELERATION RESULTING IN THIS COLLISION. THE TESLA HAD MAJOR DAMAGE IN THE FRONT, THE AIR BAGS WERE DEPLOYED. I HAD A MAJOR BRUISE ON MY ABDOMEN AND SEVERAL SMALL BRUISES ON MY CHEST. THE TACOMA SUFFERED DAMAGE IN THE FRONT, MOVED BACKWARDS AND HIT THE CAR PARKED BEHIND IT. THERE WERE NO PASSENGERS IN THE OTHER VEHICLES. IT IS MY FIRM BELIEF THAT THIS ACCIDENT OCCURRED DUE NOT TO A DRIVER'S ERROR BUT TO A TECHNOLOGICAL ERROR WITHIN THE TESLA VEHICLE. I FOUND MORE THAN 60 COMPLAINTS FOR SPONTANEOUS SUDDEN ACCELERATION FOR TESLA VEHICLES THAT HAVE BEEN FILED TO NHTSA. WHAT THESE COMPLAINTS HAVE IN COMMON ARE THAT VEHICLES ARE TRAVELING SLOWLY TRYING TO PARK OR MAKE TURNS AT LOW SPEED WHEN SUDDEN SPONTANEOUS FULL ACCELERATION WAS TRIGGERED. |
| 5YJXCBE47JF**** | 2018 MODEL X | 23-Oct-18 | 23-Oct-18 | TAMPA, FL | 11142282 | WHILE IN A PARKING LOT AT LOW SPEED AND COMING AROUND A TURN TO PARK, TESLA SUDDENLY ACCELERATED FROM LOW SPEED TO HIGH SPEED HITTING A POLE. AIRBAGS DEPLOYED. SUDDEN ACCELERATION WAS WITHOUT WARNING. SEVERE DAMAGE TO CAR. LUCKILY NO PEDESTRIANS WERE NEARBY. |
| 5YJXCBE27JF**** | 2018 MODEL X | 15-Jul-18 | 14-Jul-18 | SEATTLE, WA | 11111431 | WHEN SLOWLY PULLING INTO A PARKING SPOT, THE CAR ACCELERATED ON IT'S OWN JUMPING THE CURB AND SLAMMED INTO A CHAIN LINK FENCE. I PRESSED THE BRAKE PEDAL BUT IT DIDN'T RESPOND. MY TEN YEAR OLD CHILD WAS IN THE BACK SEAT AND THANKFULLY WE ARE BOTH UNHARMED. THIS IS THE SECOND INCIDENT OF THE CAR ACCELERATING ON IT'S OWN. THE FIRST TIME THIS OCCURRED WAS DURING MY FIRST WEEK WITH THE CAR AND WHEN I WAS SLOWLY DRIVING AROUND A TRAFFIC CIRCLE IN A RESIDENTIAL AREA AND THE CAR TOOK OFF ON IT'S OWN. NO DAMAGE OTHER THAN MISALIGNMENT THAT TIME BUT I WAS VERY SCARED AND CALLED TESLA SERVICE. IT TOOK SEVERAL WEEKS FOR THEM TO RESPOND WITH THE DATA REPORT FROM THE CAR AND SAID THAT THE VEHICLE INCREASED SPEED DUE TO THE DRIVER PRESSING THE ACCELERATOR. I ACCEPTED THEIR EXPLANATION AND ASSUMED THAT I WAS INDEED AT FAULT EVEN THOUGH I WAS POSITIVE THAT I DIDN'T PRESS THE ACCELERATOR. I'M INCREDIBLY SADDENED BY THIS SITUATION AS I TRULY LOVED THIS CAR BUT I'M TOO FRIGHTENED TO DRIVE IT AGAIN. IT'S CURRENTLY AT A BODY SHOP. |
| 5YJXCDE2XJF**** | 2018 MODEL X | 8-May-18 | 27-Apr-18 | TUSTIN, CA | 11092528 | TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, SHOULDER, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. ON SEVERAL OCCASIONS, PRIOR TO THE FAILURE, AN ERRONEOUS WARNING MESSAGE DISPLAYED WHILE DRIVING, INDICATING THAT THE VEHICLE WAS DRIVING TOO CLOSELY TO THE PRECEDING VEHICLE, EVEN THOUGH ANOTHER VEHICLE WAS NOWHERE IN THE VICINITY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS, INCLUDING SHORTLY BEFORE THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 1,500 |
| 5YJSA1E22JF**** | 2018 MODEL S | 23-May-19 | 12-May-19 | MAPLE GROVE, MN | 11209483 | THE CAR UNINTENDED ACCELERATED WHEN I PULLED INTO GARAGE AND WAIT FOR GARAGE DOOR OPEN. THE SUDDEN ACCELERATION IS TOTALLY OUT OF CONTROL, EVEN MY FOOT FIRMLY STEP ON THE BREAK PEDAL. THE ACCELERATED CAR WENT THROUGH THE GARAGE DOOR TOWARDS RIGHT, AND HIT AND LIFT THE OTHER PARKED SUV INSIDE THE GARAGE. THE SPEED AND FORCE PUSH THE SUV TOWARDS THE BACK OF GARAGE WALL, AND TOTALLY DAMAGED THE PART OF MY GARAGE. |
| 5YJSA1E24JF**** | 2018 MODEL S | 1-Jul-19 | 2-May-19 | PLYMOUTH, MN | 11228597 | I DROVE TO WORK ON MAY 2, 2019, AND WAS TRYING TO PARK IN MY ALLOTTED PARKING STALL ON THE 3RD LEVEL OF MY OFFICE PARKING GARAGE. MY PARKING STALL WAS ALONG THE OUTER EDGE OF THE GARAGE AND THE ONLY BARRIER TO THE OUTSIDE WAS A SET OF THREE (ABOUT ¾ " DIAMETER) CABLES STRUNG BETWEEN OUTSIDE COLUMNS OF THE GARAGE, BESIDES A THIN PERFORATED CORRUGATED METAL SHEET OUTSIDE THE CABLES, ACTING AS A RAIN STOP. I WAS TRYING TO SLOWLY TURN RIGHT FROM THE PARKING AISLE TO PARK BETWEEN TWO PICKUP TRUCKS ON EITHER SIDE OF MY STALL. WHEN I HAD TURNED PARTWAY INTO MY STALL, MY TESLA SUDDENLY ACCELERATED INTO MY PARKING STALL AT HIGH SPEED, HIT THE OUTSIDE CABLES, REBOUNDED BACKWARDS AND STOPPED ABOUT 10 FEET FROM THE OUTSIDE CABLES. THE CABLES SAVED ME FROM PLUNGING 3 FLOORS DOWN FROM THE GARAGE. THERE WAS EXTENSIVE DAMAGE TO THE HOOD AND FRONT PORTIONS OF MY TESLA. THERE WAS ALSO SOME DAMAGE TO THE METAL CORRUGATED SHEETS OUTSIDE THE CABLES AND A SLIGHT DENT ON THE CORNER OF THE VEHICLE PARKED TO MY RIGHT. I HAVE BEEN PARKING IN MY OFFICE PARKING STALL FOR ABOUT THE PAST SIX MONTHS WITHOUT ANY ISSUE LIKE THIS. I WANT TO KNOW WHY MY CAR ACCELERATED LIKE THAT WITHOUT WARNING AND WHY THE COLLISION WARNING SYSTEM WAS NOT TRIGGERED BY THE OUTSIDE CORRUGATED METAL SHEET. ALSO, THERE WAS AN ISSUE WITH MY TESLA THE PREVIOUS EVENING. WHEN I TRIED TO START MY TESLA AFTER WORK, I GOT THE 'SYSTEMS ARE POWERING..' MESSAGE ON THE SCREEN AND MY CAR WOULD NOT START EVEN AFTER A LONG WAIT. THEN, I HAD TO GOOGLE TO FIND A WAY TO REBOOT THE CAR COMPUTER, BY PRESSING TWO BUTTONS ON THE STEERING WHEEL. ON THE DAY OF THE ACCIDENT, I USED THE INTERMITTENT RAIN SENSING WIPERS FOR THE FIRST TIME, AS THERE WAS A LIGHT RAIN. MY CAR IS STILL IN THE BODY SHOP WAITING FOR SOME BACK ORDERED PARTS. I HAVE ASKED TESLA TO DO A DIAGNOSTICS TO SEE IF THERE WERE ANY SOFTWARE BUGS IN THE SYSTEM. |
| 5YJSA1E24JF**** | 2018 MODEL S | 1-Mar-19 | 20-Feb-19 | PALO ALTO, CA | 11183545 | TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A PARKING SPACE, THE VEHICLE ACCELERATED BACKWARDS IN A TIGHT CIRCLE. THE VEHICLE STRUCK SOME TREES ON THE PASSENGER SIDE AND CRASHED INTO ANOTHER VEHICLE THAT WAS PARALLEL PARKED ON THE SAME STREET. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE CONTACT CALLED THE MANUFACTURER AND WAS CONNECTED TO TESLA ROADSIDE ASSISTANCE. THE CONTACT REQUESTED THE DEALER. TESLA (831-264-6896, LOCATED AT 1901 DEL MONTE BLVD, SEASIDE, CA 93955) WAS NOTIFIED, BUT DID NOT ASSIST. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,757 |
| 5YJSA1E23JF**** | 2018 MODEL S | 3-Dec-18 | 2-Dec-18 | WALNUT, CA | 11155579 | CAR WAS STOPPED PRIOR TO ENTERING CAR GARAGE. CAR SUDDENLY REVERSED THEN SPED UP AUTONOMOUSLY AND CRASHED INTO THE HOME. SUSPECT CAR ELECTRONICS COMPROMISED AND ENDANGERED DRIVER. REQUESTING INVESTIGATION IF CAR DEFECT VS USER ERROR. THANK YOU ! |
| 5YJSA1E23JF**** | 2018 MODEL S | 18-Jun-18 | 17-Jun-18 | SAN DIEGO, CA | 11102347 | TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FACILITY. THE DEALER (SAN DIEGO MIRAMAR TESLA, 9250 TRADE PL, SAN DIEGO, CA 92121, (858) 271-5100) WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR FEEDBACK FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE WAITING TO RETRIEVE THE INFORMATION FROM THE ELECTRONIC DATA RECORDER TO INVESTIGATE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49. |
| 5YJSA1E25JF**** | 2018 MODEL S | 6-Jun-18 | 20-Apr-18 | BUENA PARK, CA | 11100216 | TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL ATTENTION TEN DAYS LATER FOR A STERNAL FRACTURE. THE TESLA BUENA PARK DEALER (6692 AUTO CENTER DR., BUENA PARK, CA 90621, (714) 735-5696) WAS CONTACTED AND THE VEHICLE WAS TOWED TO A TESLA APPROVED FACILITY TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ON BOARD DIAGNOSTIC TESTING REPORTED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AT THE TIME OF THE CRASH. THE CONTACT WAS ALSO INFORMED THAT THE AUTOMATED FEATURES, INCLUDING THE CRUISE CONTROL WERE UNABLE TO HAVE INDUCED THE ACCELERATED RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214. |
| 5YJ3E1EA7JF**** | 2018 MODEL 3 | 7-May-19 | 6-May-19 | ATLANTA, GA | 11206155 | I TURNED INTO MY DRIVEWAY AND WAS GOING TO PULL INTO MY GARAGE TO PARK THE CAR, WHEN THE CAR ACCELERATED SUDDENLY AND VIOLENTLY AND CRASHED INTO THE FRONT STONE WALL OF OUR HOUSE. THE STONE WALL IS DAMAGED AND THE FRONT RIGHT SIDE OF THE TESLA HAS SIGNIFICANT DAMAGES. |
| 5YJ3E1EA2JF**** | 2018 MODEL 3 | 22-May-19 | 24-Apr-19 | MCLEAN, VA | 11209238 | ON APRIL 24 19 MORNING ARTI DOSHI (MY WIFE) DROVE UP MULTILAVEL PARKING LOT AT WORK 8100 JONES BRANCH DRIVE, SHE INITIALLY CHOSE A HEAD IN PARKING SPOT, THEN ATTEMPTED TO MOVE THE CAR FORWARD TO THE NEXT AISLE, SO THE CAR WOULD BE FACING FRONT WHEN SHE GOT OUT. THE CAR PICKED UP UNCONTROLLABLE AND EXTREMELY HIGH SPEED AND SHE FELT OUT OF CONTROL AND COULD NOT MOVE FOOT FROM ACCELERATOR TO BRAKE IN THE SPLIT SECOND, ALL SHE COULD DO WAS TO STEER SLIGHTLY TO HIT A POLE AT THAT NEXT SPOT, AND AVOID GOING ACROSS DRIVE LANE AND OVER THE BARRICADE TO A DROP. THE CAR SUFFERED SEVERE FRONT DAMAGE AND AIRBAGS OPENED, SHE HAD MINOR BRUISE. REPAIR ESTIMATES CAUSED INSURANCE COMPANY TO CALL IT A TOTAL LOSS. 1. TESLA CLAIMS TO BE REVIEWING ELECTRONIC DATA BUT HAS NOT RELEASED CONCLUSIONS SO FAR. 2. WHY SUCH HIGH SPEED WAS PICKED UP WHEN ALL SHE WANTED TO DO WAS CRAWL OVER TO THE NEXT SPOT DIRECTLY AHEAD (ABOUT 20 FEET) FROM THE PREVIOUS SPOT. 3. WHY VARIOUS ELECTRONIC SYSTEM, FRONT COLLISION WARNING, FRONT COLLISION AVOIDANCE, VIDEO SENSORS ABOUT OBSTRUCTIONS, AVOIDANCE BASED ACCELERATION CONTROL ETC, FAILED TO APPLY ANY SPEED REDUCTIONS. PHOTOS OF EVENT, ESTIMATE FROM INSURANCE ARE ENCLOSED. I REQUEST YOUR KIND ATTENTION, AND YOUR ANALYSIS AS TO THE SAFETY FAILURES. |
| 5YJ3E1EA6JF**** | 2018 MODEL 3 | 16-Apr-19 | 30-Mar-19 | SNELLVILLE, GA | 11196764 | VEHICLE ENTERED A SHOPPING PLAZA AT SPEED UNDER 10MPH AND SUDDENLY ACCELERATED TO HIGH SPEED ON IT'S OWN. IT HIT THREE STATIONARY VEHICLES AND KNOCKED DOWN A SMALL TREE. TRIED STOPPING THE CAR BUT THE BRAKES WOULD NOT WORK AND THE CAR FINALLY STOPPED AFTER HITTING THE THIRD VEHICLE. |
| 5YJ3E1EAXJF**** | 2018 MODEL 3 | 15-May-19 | 26-Feb-19 | SAN DIEGO, CA | 11207877 | MY WIFE ( DRIVER FOR OVER 40 YEARS, NO ACCIDENTS, NO TICKETS) WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNGRADE, FOOT ON THE BRAKE, IN OUR BRAND NEW TESLA MODEL 3 WHEN IT SUDDENLY BEGAN TO MOVE FORWARD AND CRASHED INTO CARS STOPPED AT THE LIGHT IN FRONT OF HER. MY WIFE TRIED DESPERATELY TO STOP THE TESLA WITH THE BRAKES AND EMERGENCY BRAKE. OU CAR WAS STOPPED BY THE CAR IN FRONT. I HATE TO THINK OF WHAT COULD HAVE HAPPENED HAD THERE NOT BEEN CAR IN FRONT. WE PURCHASED THE TESLA IN DECEMBER OF 2018 AND THE CRASH OCCURRED IN FEBRUARY OF 2019. AFTER THE CRASH I CALLED TESLA, THEN I WENT TO THEIR SHOWROOM IN SAN DIEGO, THEY REFERRED ME TO TESLALEGAL.COM. SO I ASKED MY ATTORNEY TO HELP. IN THE MEANTIME, AFTER THE TESLA WAS RELEASED FROM THE BODY SHOP IT WAS SENT TO THE TESLA SERVICE CENTER IN SAN DIEGO. IMMEDIATELY, MY ATTORNEY EMAILED SERVICEHELPNA@TESLA.COM FOR TESLA TO PRESERVE AND PROVIDE THE ELECTRONIC DRIVING RECORD TO DETERMINE WHAT HAPPENED TO THE CAR. SERVICE CENTER DID NOT RESPOND TO OUR REQUEST. AT THIS POINT TESLA DEFINITELY KNOWS THAT WE HAVE A PROBLEM. OUR ATTEMPTS AT CONTACT BEGAN IMMEDIATELY AFTER THE CRASH IN FEBRUARY. AS OF MAY 15TH THERE IS NO CONTACT YET. WITH THE KNOWLEDGE THAT I HAD AN ATTORNEY, TESLA SERVICE STILL SENT ME DOCUMENTS TO SIGN. THEY RECENTLY SENT ME A TEXT THAT THEY HAVE "UPDATED FIRMWARE WITH THE LATEST VERSION" AND THE CAR "IS SAFE TO DRIVE AT THIS TIME." TO ME IT SOUNDS LIKE THEY MODIFIED THE TESLA. MY ATTORNEY HAS CALLED AND EMAILED TESLA SERVICE, TESLA CUSTOMER SERVICE, TESLA LEGAL, AND TESLA HEADQUARTERS IN FREMONT. SHE HAS WRITTEN LETTERS TO ALL OF THE ABOVE AND MAILED THEM CERTIFIED MAIL. IN THE LETTERS SHE HAS EXPLAINED THAT MY WIFE AND I ARE FEARFUL OF DRIVING THE CAR AND DEFINITELY DON'T WANT ANYONE ELSE TO GET KILLED. THE TESLA SITS IN THE SERVICE CENTER STORAGE. |
| Not Reported | 2018 MODEL 3 | 4-Jan-19 | 1-Jan-19 | UNION CITY, CA | 11165284 | 1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, "IT NEEDS A SOFTWARE UPGRADE." WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, "THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE." WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, "THE CAR CAN NO LONGER AUTO STEER." WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK |
| 5YJ3E1EB4JF**** | 2018 MODEL 3 | 30-Dec-18 | 30-Nov-18 | BURLINGAME, CA | 11164094 | MY TESLA MODEL 3 WAS SO NEW THAT DIDN'T EVEN HAVE THE LICENSE PLATE YET. I'VE DONE SELF-PARK QUITE A FEW TIMES, AND EVEN WENT TO THE SALES CENTER TO CONFIRM THE WAY TO ENGAGE SELF PARK. WHEN THE VEHICLE SENSE THE SPACE AND YOU GO REVERSE, THE BLUE START BUTTON WILL BE ON SO YOU CAN PRESS AND LET THE AUTO SELF PARK. SADLY, THE SELF PARK CAUSED THE ACCIDENT ON 11/30/18 WHEN I WAS ON LYON STREET IN SAN FRANCISCO. WHEN PRESSED ON THE REVERSE 'START' BUTTON, THE CAR WENT UNCONTROLLABLY (LIKE A DEMON WAS IN THE CAR) AND HIT THE REAR PARKED CAR. I COULD BARELY HIT THE BRAKE IN TIME TO STOP THE ZOOMED REVERSE. THIS ACCIDENT NOT ONLY DAMAGED MY NEW MODEL 3 AND IT HIT THE BUMPER AND HEADLIGHT OF ANOTHER PARKED VEHICLE, THE INCIDENT TRULY TRAUMATIZED ME ON THE TESLA CAR FUNCTIONS. THANKFULLY, THERE WAS NOT ANY UPCOMING REAR TRAFFIC, WITH THE SELF REVERSE SPEED, THE ACCIDENT COULD BE A LOT WORSE. TESLA INSISTED THAT IT IS NOT AN AUTO-PILOT OR SELF-PARK ISSUE. THEY SAID WE HAVE TO WAIT 4 WEEKS FOR THE ENGINEERING REVIEW AND REPORT. AFTER WAITING FOR THE TESLA REPORT FOR 4 WEEKS, THEY CLAIMED THE VEHICLE WAS 'NOT' ENGAGED IN THE 'SELF-PARK' FUNCTION - WELL, WHY WOULD THE BLUE START BUTTON IS AVAILABLE FOR ME TO BELIEVE THAT THE SELF PARK WAS READY????? THEY MADE THE EXCUSE THE CREEP FUNCTION WAS ACTIVATED. THAT IS RIDICULOUS! YOUR BLUE START BUTTON WAS AVAILABLE FOR SELF-PARK, DRIVER WOULD ASSUME THE VEHICLE IS READY TO BE PARKED. WHO WOULD GUESS THE VEHICLE WOULD ZOOM BACK UNCONTROLLABLY? COULD YOU IMAGINE HOW DANGEROUS THIS IS FOR ALL THE SELF PARK DRIVERS AND PASSENGERS? THE ACCIDENT COULD BE MUCH WORSE. NHTSA MUST ISSUE INVESTIGATION AND FINING FOR SUCH TESLA SELF PARK ISSUE! |
| 5YJ3E1EA6JF**** | 2018 MODEL 3 | 26-Nov-18 | 26-Nov-18 | UPPER ARLINGTON, OH | 11154132 | TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED. |
| 5YJ3E1EB1JF**** | 2018 MODEL 3 | 3-Oct-18 | 3-Oct-18 | LEXINGTON, MA | 11133222 | ON OCTOBER 3RD, AT 5:26PM, I ENTERED THE VEHICLE, STEPPED ON THE BRAKE AND SHIFTED THE CAR INTO D TO PULL FORWARD OUT OF A PARKING SPACE (I BACKED IN). AS I GENTLY APPLIED THE ACCELERATOR PEDAL TO EASE FORWARD (AND TURN LEFT) OUT OF THE PARKING SPACE TO HEAD DOWN THE PARKING AISLE, THE CAR MOVED FORWARD MUCH FASTER THAN EXPECTED SO I LET OFF THE PEDAL. THE VEHICLE STOPS ACCELERATING AFTER LETTING OFF THE PEDAL. I TRY PRESSING THE PEDAL GENTLY AGAIN AND THE CAR LURCHES FORWARD PRETTY QUICKLY AS IF I DEPRESSED THE PEDAL ABOUT HALFWAY DOWN (I DID NOT). LETTING GO OF THE ACCELERATOR PEDAL DIDN'T SEEM TO KICK IN REGENERATIVE BRAKING SO I PRESSED ON THE BRAKE TO SLOW THE CAR DOWN TO A SPEED APPROPRIATE FOR A PARKING LOT. AFTER USING THE BRAKE, THE PROBLEM NEVER REAPPEARED AND I RESUMED MY DRIVE ALTHOUGH I WAS SHAKEN A BIT BY THE INCIDENT. IT'S ALMOST AS IF THE "THROTTLE MAP" WAS MESSED UP FOR A FEW SECONDS ASKING THE CAR TO DELIVER MUCH HIGHER CURRENT THAN IT SHOULD HAVE AT A 5-10% PEDAL POSITION. |
| 5YJ3E1EA1JF**** | 2018 MODEL 3 | 28-Sep-18 | 26-Sep-18 | SIMI VALLEY, CA | 11132177 | SUDDEN UNEXPECTED ACCELERATION CAR WAS IN PARKING LOT (BOTH ON AUGUST12 2018 AND ON SEPTEMBER 26 201 AND COMING TO A STOP.. MY FOOT WAS NOT ON THE ACCELERATOR BUT CAR JOLTED FORWARD APPROXIMATELY 10 FEET. |
| 5YJ3E1EA7JF**** | 2018 MODEL 3 | 2-Sep-18 | 1-Sep-18 | RIVERSIDE, CA | 11124067 | I WAS PULLING INTO A DRIVEWAY WHEN MY FOUR WEEK OLD TESLA MODEL 3, UNEXPECTEDLY ACCELERATED FOR NO OBVIOUS REASON. IT FELT LIKE CAR WAS FLYING AT A HIGH SPEED AND I HAD NO CONTROL. IN A BLURR, WE WERE SURROUNDED BY INFLATED AIRBAGS ON ALL SIDES IN A SMOKE FILLED CAR AND I REALIZED CAR HAD CRASHED INTO THE GARAGE DOOR AND NOW WAS PINNED UNDER A CRUMPLED GARAGE DOOR. IN SECONDS, AN EVERYDAY INSTANCE OF PULLING INTO THE DRIVEWAY HAD SUDDENLY CHANGED INTO A NIGHTMARE. |
| 5YJ3E1EA7JF**** | 2018 MODEL 3 | 22-Apr-19 | 20-Aug-18 | PLACITAS, NM | 11202909 | TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE DRIVING WITH THE CRUISE CONTROL SET AT APPROXIMATELY 67 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 75 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO DISENGAGE THE CRUISE CONTROL. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND AN ENGINEER WAS SENT TO DIAGNOSE THE VEHICLE. THE ENGINEER WAS UNABLE TO PROVIDE A CAUSE FOR THE INDEPENDENT ACCELERATION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED VEHICLE EITHER SLOWS DOWN SUDDENLY OR SPEEDS UP. THIS HAS HAPPENED MULTIPLE TIMES.*JB |
| 5YJ3E1EA3JF**** | 2018 MODEL 3 | 14-Aug-18 | 2-Aug-18 | SAN FRANCISCO, CA | 11119991 | SUDDEN UNINTENDED ACCELERATION. VEHICLE WAS RETRIEVED FROM SERVICE CENTER AFTER A CENTER SCREEN/COMPUTER REPLACEMENT. LATER THAT EVENING, WHEN ARRIVING AT THE DESTINATION AT A RESIDENTIAL NEIGHBORHOOD, I RELEASED THE ACCELERATOR PEDAL AND TURNED TO APPROACH THE CURB. WHEN THE VEHICLE WAS NEXT TO THE CURB, IT SUDDENLY ACCELERATED. I QUICKLY APPLIED THE BRAKE PEDAL AND TURNED THE WHEEL TO STEER AWAY FROM THE CURB TO AVOID COLLISION WITH A PARKED CONSTRUCTION VEHICLE. VIDEO OF THE INCIDENT WAS CAPTURED WITH THE RING DOORBELL CAMERA AND VIDEO FOOTAGE IS AVAILABLE. |
| 5YJ3E1EA9JF**** | 2018 MODEL 3 | 3-Aug-18 | 27-Jul-18 | DUBLIN, CA | 11115496 | I WAS AT THE SUPERCHARGING STATION IN DUBLIN ( CALIFORNIA) . WHEN I WANTED TO TAKE REVERSE AND PARK MY CAR FOR SUPERCHARGING.MY CAR SHOWED THE OPTION OF AUTOPARK. SINCE THERE WAS AN OPEN SPOT AVAILABLE FOR PARKING MY CAR (WHERE MY CAR FITS PROPERLY - AS PER TESLA GUIDELINES) .I STARTED AUTO PARKING ,IN AUTOPARK FEATURE USUALLY THE CAR COMES CLOSE TO THE OTHER CAR AND THEN TAKES NECESSARY TURN. BUT IN MY CASE THE CAR CAME VERY CLOSE TO THE OTHER CAR AND INSTEAD OF STOPPING IT SPEEDED UP AND DASHED TO THE OTHER CAR IN THE PARKING SPOT. MY CAR HAS COLLISION PREVENTION PLUS IT PROVIDES ACCURATE DISTANCE IF THERE IS SOME OBJECT BEHIND MY CAR, BUT IN THIS CAR NEITHER OF THE SYSTEMS ALERTED ME AND LED TO A CRASH.I RAISED A COMPLAINT TO TESLA ABOUT THE AUTO PARK FEATURES PROBLEM BUT HAVEN'T RECEIVED ANY ANY WORD FROM THEM. I HAVE ATTACHED THE IMAGES OF THE CAR. |
| 5YJ3E1EA0JF**** | 2018 MODEL 3 | 10-May-18 | 10-May-18 | DOVER, DE | 11092830 | TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO PART OF A STORE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE CONTACT NOTIFIED TESLA'S SERVICE CENTER AT (610) 407-7030, BUT THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT |
| 5YJ3E1EA5JF**** | 2018 MODEL 3 | 22-May-18 | 5-May-18 | PHOENIX, AZ | 11097159 | DRIVER FELT SUDDEN UNINTENDED ACCELERATION WHILE PARKING THE CAR. THE ACCELERATION HAPPENED WITHIN THE LAST COUPLE OF SECONDS WHEN THE CAR WAS TURNING 90% AT PRETTY NORMAL SPEEDS TO PARK. THE CAR HIT A TREE, AND SUFFERED SIGNIFICANT FRONTAL DAMAGE. |
| 5YJ3E1EA6JF**** | 2018 MODEL 3 | 4-May-18 | 4-May-18 | CHANDLER, AZ | 11091970 | UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PASSENGER SIDE OF THE VEHICLE THEN HIT A CURB AND A PONY WALL. AFTER THE IMPACT, THE DRIVER WAS ABLE TO TURN THE VEHICLE WHILE APPLYING THE BRAKES THAT EVENTUALLY BROUGHT THE VEHICLE TO A STOP. PROBABLE CAUSE: UNKNOWN. GIVEN THE VEHICLE IS NEW, IT IS DIFFICULT TO IDENTIFY A REASON WHY WOULD IT ACCELERATE UNINTENTIONALLY. THE VEHICLE IS EQUIPPED WITH ENHANCED AUTO PILOT WHICH WAS NOT ENGAGED AT THE TIME OF INCIDENT. THE NIGHT PRIOR TO THE INCIDENT THE VEHICLE DISPLAYED SOFTWARE GLITCH WHERE IN IT WOULD NOT CONTROL THE VOLUME OF THE RADIO WHILE DRIVING WITH THE BUTTONS ON THE STEERING WHEEL AND WAS STUCK IN CONTROLLING THE STEERING WHEEL POSITION. CAR IS RUNNING SOFTWARE VERSION 8.1 (2018.14.13 9E3B7FF) |
| Not Reported | 2017 MODEL X | 11-Sep-18 | 4-Aug-18 | LONDON, UT | 11128789 | ON AUG 4, 2018, IN VENTURA, CA, AT ABOUT 2:30 PM I WAS DRIVING A PASSENGER TO A MEDICAL CLINIC IN A RENTED TESLA MODEL X. AS I WAS PULLING INTO THE PARKING SPACE THE TESLA RAPIDLY ACCELERATED FORWARD UNEXPECTEDLY. SURPRISED AND SCARED I TURNED THE STEERING WHEEL AS HARD AS I COULD AND PRESSED ON THE BRAKE TO STOP THE CAR TO AVOID THE BUILDING IN FRONT OF ME. EVEN WITH MY EFFORTS OF STOPPING, THE CAR WENT OVER THE CURB ONTO THE SIDEWALK AND THEN OVER A LOW CEMENT WALL AND FINALLY STOPPED NEXT TO THE BUILDING. THIS CAUSED DAMAGE TO THE CEMENT WALL, THE FRONT RIGHT WHEEL WELL AND THE UNDERCARRIAGE OF THE CAR. LUCKILY NO ONE WAS HURT. IF I HADN'T AVOIDED HITTING THE BUILDING OR IF A PERSON HAD BEEN WALKING OR STANDING IN FRONT OF ME ON THE SIDEWALK SOMEONE COULD HAVE EASILY BEEN INJURED. THE POLICE WERE CALLED AND THERE WAS AN INCIDENT REPORT. |
| 5YJXCDE26HF**** | 2017 MODEL X | 21-Jul-18 | 4-Jun-18 | DANVILLE, CA | 11112860 | THE CAR SUDDENLY TOOK OVER AND ACCELERATED BEYOND CONTROL WHILE I PULLED THE CAR INTO A PARKING SPACE. FRONT AIRBAGS WERE DEPLOYED AND THE FRONT END OF THE CAR WAS DAMAGED BEYOND REPAIR. THE CAR WAS TOTALED. |
| Not Reported | 2017 MODEL X | 21-Jul-18 | 26-May-18 | Not Reported | 11102931 | I WAS SLOWLY MOVING INTO A PARKING SPACE IN FRONT OF A SUPERMARKET WHEN THE CAR SUDDENLY ACCELERATED, HIT THE CONCRETE PARKING SPACE BLOCK IN THE FRONT OF THE PARKING SPACE, JUMPED THE CURB, AND GLANCED OFF THE CORNER OF THE SUPERMARKET BUILDING BEFORE TURNING 90 DEGREES AND STOPPING. THE ENTIRE INCIDENT LITERALLY TOOK SECONDS. ALL THE AIR BAGS DEPLOYED, AND THE INSURANCE COMPANY HAS TOTALED THE CAR. THE ACCIDENT WAS CAUGHT ON THE SUPERMARKET'S SURVEILLANCE CAMERAS. |
| 5YJXCDE29HF**** | 2017 MODEL X | 7-Apr-18 | 4-Apr-18 | SAN JOSE, CA | 11083755 | MY CAR HAD AN UNINTENDED ACCELERATION WHEN I WAS TRYING TO PARK IN THE PARKING LOT OF MY OFFICE. THE CAR ACCELERATED, JUMPED THE PARKING CURB AND HIT ANOTHER PARKED CAR. MY CAR SUFFERED SUBSTANTIAL DAMAGE, AIR BAGS WERE DEPLOYED AND I ESCAPED WITH MINOR BRUISES. THE CAR WHICH WAS I COLLIDED WITH WAS PARKED AND DID NOT HAVE ANY PASSENGERS IN IT. NOBODY ELSE WAS INJURED. |
| 5YJXCBE29HF**** | 2017 MODEL X | 7-Mar-18 | 6-Mar-18 | PHOENIX, AZ | 11076619 | I WAS PARKING WHEN I FELT THE VEHICLE SUDDENLY ACCELERATE AND JUMP THE CURB, SMASHING THROUGH THE FRONT WINDOWS/DOOR OF A BUSINESS. |
| Not Reported | 2017 MODEL X | 16-Feb-18 | 24-Jan-18 | ARCADIA, CA | 11073274 | TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE ATTEMPTING TO PARK THE VEHICLE AND APPLY THE BRAKES AT 5 MPH, THE VEHICLE PICKED UP SPEED. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A SCHOOL BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO CAUSE THE COLLISION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THERE WAS NO RECALL RELATED TO THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800. |
| 5YJXCBE2XHF**** | 2017 MODEL X | 23-Nov-17 | 18-Nov-17 | BELLEVUE, WA | 11048161 | WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF 5 BY 5. I COULD NOT OPEN THE DOOR. THERE WAS SMOKE IN THE CAR (MY WIFE THINKS SMOKE MIGHT HAVE STARTED WHILE THE CAR WAS ACCELERATING"). MUSEUM STAFF CAME AND OPENED THE PASSENGER DOOR. AFTER SHE GOT OUT, FIRST THING THEY DID WAS TO OPEN THE REAR PASSENGER DOOR AND TOOK OUT OUR GRANDDAUGHTER. I CAME OUT THRU PASSENGER DOO. FORTUNATELY NO ONE WAS HURT. MANY OF THE AIRBAGS CAME OUT. WE ARE UNBELIEVABLY LUCKY. THE PARKING LOT IS APPROXIMATELY 100 FT X 100. THIS IS THE PARKING LOT USUALLY WHERE MANY KIDS ARE IN THE LOT. FORTUNATELY THAT MOMENT THERE WAS NONE. ACCIDENT HAPPENED AROUND 4:20 P.M . WEATHER WAS GRAY BUT NO RAIN. WE STILL CAN NOT COMPREHEND HOW CAR CAN TAKE OFF AT THAT SPEED. NONE OF THE EMERGENCY BRAKING SYSTEM OR THE CAMERAS WORKED TO STOP THE CAR |
| 5YJSA1E13HF**** | 2017 MODEL S | 3-Jul-19 | 22-Jun-19 | PALM DESERT, CA | 11229124 | WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED. |
| 5YJSA1E23HF**** | 2017 MODEL S | 18-Mar-19 | 15-Mar-19 | FALLBROOK, CA | 11189710 | TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO STEP ON THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. HOWEVER, THE VEHICLE ACCELERATED THROUGH THE GARAGE AND CRASHED INTO THE HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED TESLA AT 858-558-1555 (LOCATED AT 4545 LA JOLLA VILLAGE DR, SUITE D17, SAN DIEGO, CA 92122) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,859. *TT THE CONSUMER STATED SHE DID RECEIVE MEDICAL ATTENTION FOR THIS ACCIDENT. *TR |
| 5YJSA1E21HF**** | 2017 MODEL S | 6-Feb-19 | 31-Jan-19 | NORTH BERGEN, NJ | 11174732 | 2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED. |
| 5YJSA1E26HF**** | 2017 MODEL S | 21-Dec-18 | 15-Dec-18 | HENDERSON, NV | 11162968 | OUR TESLA HAS HAD TWO INCIDENTS IN THE LAST THREE MONTHS OF UNCONTROLLABLE ACCELERATION....ONCE SLOWLY GOING INTO A PARKING PLACE AND ONCE BACKING OUT OF OUR GARAGE. THE FIRST ONE RESULTED IN A COUPLE OF CRACKED RIBS (WITH SEATBELT ON) AND $18,000 IN DAMAGE. THE SECOND INCIDENT: THE TESLA, WHEN BACKING UP WENT TOTALLY OUT OF CONTROL BY ACCELERATING AND IT BARRELED ACROSS THE STREET AND KNOCKING DOWN A TREE BEFORE COMING TO A STOP. THE TESLA IS NOW IN THE REPAIR SHOP WITH EXTENSIVE DAMAGE TO THE REAR OF THE CAR. NOT SURE YET OF THE DOLLAR AMOUNT. I FEEL THIS IS A SERIOUS DEFECT IN THE TESLA MODEL S. |
| 5YJSA1E22HF**** | 2017 MODEL S | 20-Aug-18 | 7-Jul-18 | LOS ALTOS, CA | 11121147 | I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE. |
| 5YJSA1E18HF**** | 2017 MODEL S | 25-Jul-18 | 7-Jul-18 | LAGUNA NIGUEL, CA | 11113560 | TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. |
| 5YJSA1E21HF**** | 2017 MODEL S | 29-May-18 | 29-May-18 | NAPLES, FL | 11098517 | TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772. |
| 5YJSA1E14HF**** | 2017 MODEL S | 15-May-18 | 25-Apr-18 | SANTA CLARA, CA | 11093835 | STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS. |
| 5YJSA1E29GF**** | 2017 MODEL S | 21-Apr-18 | 20-Apr-18 | PARAMUS, NJ | 11089262 | WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS. |
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5Y5SA1E11HF****
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2017 MODEL S | 24-Jan-18 | 18-Jan-18 | SAN JOSE, CA | 11064628 | TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S ERROR. I TOLD MY CAR WAS ONLY 6 WEEK NEW, I NO LONGER FEEL SAFE TO DRIVE THIS VEHICLE, I REQUEST TO RETURN THE CAR. TESLA REFUSED. TESLA CLAIMED THERE IS NO PARTS FAILURE AND REFUSED TO DO ANY FAILURE ANALYSIS WITHOUT EVEN LOOKING AT THE CAR AND ACCIDENT PICTURES. CONSUMER FIGHTING WITH ODDS?-- WHEN INSURANCE COMPANY SENT TOW TRUCK DRIVER ON THE NEXT DAY(1/19/2018), THE DRIVER SAID MY CAR WAS THE SECOND BRAND NEW MODEL S HE TOWED IN THE SAME WEEK WITH THE SAME ISSUE. THE OTHER LADY RAN THRU HER DRYWALL AND GOT IN HER LAUNDRY ROOM WHILE PARKING, SAME SITUATION- WHILE LETTING THE CAR "SLOW", ROLL ITSELF. GIVEN TESLA HAS MANUFACTURED CLOSE TO 200,000 CARS, LAUNCHED 5 YEARS SINCE 2012, DIVIDED BY 52 WEEKS A YEAR, THE ODD IS PRETTY HIGH FOR THE SAME ISSUE---0.7%. AT A TOTAL OF 1400 TESLA CARS OUT THERE, THESE 1400 CARS ARE ACTING AS TICKING BOMB FOR THE DESIGN FAILURE CAUSING SUA. I BELIEVE THIS ISSUE REQUIRES NHTSA OR FEDERAL REGULATION TO TAKE A LOOK. |
| 5YJSA1E22HF**** | 2017 MODEL S | 28-Jan-18 | 14-Jan-18 | NEWPORT BEACH, CA | 11065563 | AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO. |
| 5YJSA1E17HF**** | 2017 MODEL S | 23-Feb-18 | 15-Dec-17 | SANTA BARBARA, CA | 11074547 | TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 770-6090) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTIC TEST WOULD BE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. |
| Not Reported | 2017 MODEL S | 4-Sep-17 | 4-Sep-17 | BRONXVILLE, NY | 11021371 | THE TESLA SPED UP AND HAD A SUDDEN UNINTENTIONAL ACCELERATION. I WAS DRIVING DOWN THE DRIVEWAY SLOWLY AND THE CAR SUDDENLY ACCELERATED TO A VERY HIGH SPEED. IT ALMOST WENT OVER A WALL AND I HAD TO SWERVE THE WHEEL TO AVOID GOING OVER A WALL. WHEN I SLAMMED ON THE BRAKES, THE CAR STOPPED FULLY ONLY A FEW INCHES AWAY FROM ANOTHER PARKED VEHICLE. |
| 5YJSA1E15HF**** | 2017 MODEL S | 17-Aug-17 | 14-Aug-17 | CORAL GABLES, FL | 11015893 | WHILE TURNING RIGHT AND SLOWLY PULLING INTO A PARKING SPACE WHEN I HIT THE BRAKE THE CAR ACCELERATED RAPIDLY AND JUMPED OVER THE BUMPER AND LANDED IN A GRASSY SPOT. FORTUNATE IT DIDN'T HIT ANYTHING OR ANYONE, I'M CONCERNED THAT THIS COULD HAPPEN AGAIN AND NOT HAVE A BENIGN OUTCOME. TESLA'S FIRST REACTION IS "I" MUST HAVE HIT THE GAS PETAL BY MISTAKE; I WOULD LIKE TO ACCEPT THAT HOWEVER I DON'T. TO START A TESLA YOU TOUCH THE BRAKE, MORE TESTING IS NEEDED TO ASSURE BRAKES DON'T CREATE FALSE ACCELERATION THIS IS A VERY DANGEROUS SITUATION. I WAS AFRAID TO DRIVE THE CAR HOME ON A BUSY STREET WHERE PEDESTRIANS CROSS AT STOP LIGHT; IMAGINE THAT OUTCOME? TESLA NEEDS TO RUN TEST TO DETERMINE IF THIS MALFUNCTION OF RAPID ACCELERATION WHEN APPLYING BRAKES IS AN ENGINEERING PROBLEM AND NOT WRITE IT OFF AS DRIVERS HITTING THE GAS! |
| 5YJXCBE23GF**** | 2016 MODEL X | 7-Aug-18 | 1-Jul-18 |
RANCHO PALOS VERDES, CA
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11118315 | THE CAR AUTO ACCELERATED ON A SURFACE STREET AND CRASHED |
| 5YJXCBE2XGF**** | 2016 MODEL X | 17-May-18 | 5-Apr-18 | LYNNFIELD, MA | 11096621 | WHILE VISITING A FUNERAL HOME IN MELROSE, MA., I NEEDED TO BACK INTO A SPOT TO BE ABLE TO TAKE PART IN THE FUNERAL PROCESSION. I PULLED OUT OF THE SPOT I WAS IN AND PROCEEDED TO PUT THE CAR IN REVERSE TO BACK INTO THE SAME PARKING SPOT. AT THE SAME MOMENT THAT I STARTED TO BACK IN THE CAR SURGED AND MADE AN ARC IN THE PARKING LOT ONLY STOPPING AFTER I HIT A PARKED CAR WITH SUCH FORCE THAT IT CAUSED TWO MORE CARS TO BE HIT BY THE IMPACT. I ATTEMPTED TO STOP THE CAR BY STEPPING ON THE BREAK WHICH HAD NO EFFECT AND EVEN THOUGH I WASN'T HURT, MY ARMS ACHED FOR DAYS BECAUSE I WAS TRYING TO CONTROL THE WHEEL TO NO AVAIL. I HAVE A CLEAN DRIVING RECORD AND WAS IN REVERSE AT THE TIME WHICH MEANT I HAD MY FOOT ON THE GAS TO BACK IN SLOWLY. I HAVE REQUESTED THAT TESLA CHECK THE THE COMPUTER TO SEE IF I AM OF FAULT OR NOT AND THEY HAVE REFUSED. MY TESLA IS BEING REPAIRED AND I NEED TO KNOW IF THIS WAS A TECHNICAL ERROR . I WAS TOLD IT COULD BE THE AUTO PILOT SYSTEM THAT COULD BE A FAULT EVEN THOUGH I HAVE NEVER USED IT. PLEASE HELP BECAUSE I AM CONCERNED THAT WE SHOULD BE AWARE OF HOW THIS HAPPENED. |
| 5YJXCAE42GF**** | 2016 MODEL X | 4-Apr-18 | 8-Feb-18 | LOS ANGELES, CA | 11083342 | I WAS DRIVING MY TESLA MODEL X EV HOME AND THERE WERE NO PROBLEMS. WHEN I PULLED INTO THE DRIVEWAY THE SELF DRIVING FEATURES ACCELERATED THE VEHICLE CAUSING AN ACCIDENT. |
| 5YJXCAE25GF**** | 2016 MODEL X | 7-Jul-17 | 7-Jul-17 | SOUTHLAKE, TX | 11003716 | MY TESLA MODEL X 2016 ACCELERATED ON ITS OWN AFTER I COME TO A COMPLETE STOP AT A PARKING LOT, CRASHED INTO THE FRONT OF A PEDIATRICS BUILDING. 2 INJURIES. AIRBAG WAS INFLATED. |
| 5YJXCAE23GF**** | 2016 MODEL X | 5-Apr-17 | 11-Mar-17 | DUBLIN, CA | 10970822 | I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT . |
| 5YJXCAE24GF**** | 2016 MODEL X | 27-Feb-17 | 27-Feb-17 | MARIETTA, GA | 10957394 | I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTWARE OR SOME OTHER COMPONENT. I FELT LIKE THE ACCELERATOR GOT PRESSED THE WAY WHEN THE CAR WAS IN CRUISE MODE. UNLESS I WANTED TO HIT THE WALL INTENTIONALLY THERE WAS NO NEED FOR ME TO PRESS THE ACCELERATOR TO SPEED FROM ALMOST ZERO TO WHATEVER THE HIGH SPEED IT ATTAINED AT THE TIME OF HITTING THE WALL. |
| 5YJXCBE24GF**** | 2016 MODEL X | 14-Dec-16 | 13-Dec-16 | AMAGANSETT, NY | 10935272 | I HAD PULLED INTO A PARKING LOT, PROCEEDED TO PULL INTO A SPOT ADJACENT TO A CINDER BLOCK BUILDING. I HAD MY FOOT LIGHTLY ON THE GAS PEDAL, THEN AS I MADE THE TURN INTO THE SPOT, MY FOOT WAS ON THE BRAKE - THE CAR LURCHED FORWARD AND SPED UP AND THE BRAKES DID NOT STOP IT. I WENT RIGHT INTO THE CONCRETE BUILDING, HEAD ON - AIR BAGS DEPLOYED. THE FRONT END CRUSHED AND THE 2 AIRBAGS ON THE DRIVERS SIDE DEPLOYED AND WERE SMOKING. I READ ON LINE THAT THERE HAVE BEEN NUMEROUS INCIDENCES OF THIS HAPPENING WITH THE TESLA. SPONTANEOUS ACCELERATION WITH MY FOOT NOT ON THE GAS PEDAL. THE CAR WOULD NOT STOP BY THE BRAKES! I COULD HAVE BEEN SERIOUSLY INJURED OR HIT ANOTHER PERSONA OR VEHICLE. THE CAR HIT THE BUILDING AS WELL AS A NATURAL GAS PIPE THAT WAS RUNNING ALONG THE BUILDINGS SIDE AT THE LEVEL OF MY FRONT BUMPER. I FILED A POLICE REPORT. |
| 5YJXCBE27GF**** | 2016 MODEL X | 16-Jun-17 | 12-Nov-16 | CUPERTINO, CA | 10995447 | VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH. |
| 5YJXCAE27GF**** | 2016 MODEL X | 3-Jan-17 | 2-Nov-16 | SANTA CLARA, CA | 10939234 | WHILE TURNING LEFT INTO A PARKING SPOT AT A VERY SLOW SPEED, THE CAR SUDDENLY ACCELERATED WITH EXTREME FORCE. IT RAN OVER A CURB AND COLLIDED WITH A TREE AND A TRUCK. THERE WAS ONLY LIGHT PRESSURE ON THE ACCELERATOR. THE AUTOMATIC BRAKING AND THE AIRBAGS DID NOT DEPLOY. THERE WAS OVER $18 000 DAMAGE TO THE TWO VEHICLES AND THE TESLA MODEL X IS NOT DRIVEABLE WITHOUT REPAIRS |
| 5YJXCBE22GF**** | 2016 MODEL X | 12-Oct-16 | 7-Oct-16 | SANTA CLARA, CA | 10915633 | TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE PARKING THE VEHICLE, IT ACCELERATED WHILE DEPRESSING THE BRAKE PEDAL AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. |
| 5YJXCAE44GF**** | 2016 MODEL X | 26-Sep-16 | 22-Sep-16 | LEXINGTON, MA | 10909588 | I WAS GOING UP BY DRIVEWAY WAITING FOR MY GARAGE DOOR TO OPEN. I TOOK MY FOOT OFF THE ACCELERATOR AND WAS SLOWING DOWN WITHOUT HITTING THE BREAKS WAITING FOR THE GARAGE DOOR TO OPEN. THE CAR TOOK OFF THROUGH THE GARAGE DOOR AND HIT MY HUSBANDS CAR SITTING IN THE GARAGE. |
| 5YJXCBE27GF**** | 2016 MODEL X | 27-Sep-16 | 10-Aug-16 | Not Reported | 10910108 | WHILE COMING TO A STOP IN A PARKING GARAGE GOING 3 MPH THE AUTO SUDDENLY PROJECTED FORWARD AT FULL SPEED INTO A CONCRETE WALL DESTROYING THE ENTIRE FRONT END OF THE CAR AND INJURING THE PASSENGERS BY DEPLOYMENT OF THE AIR BAGS08102016 |
| 5YJXCAE29GF**** | 2016 MODEL X | 4-Aug-16 | 28-Jul-16 | DANBURY, CT | 10893066 | TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO A WOOD FENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49. |
| 5YJXCBE21GF**** | 2016 MODEL X | 24-Aug-16 | 8-Jul-16 | ORMOND BEACH, FL | 10898260 |
ON JULY 8TH 2016, AT 9:37 A.M., WHILE SLOWLY PULLING INTO A PARKING SPACE AT CREEKWOOD DOG PARK IN BRADENTON FLORIDA, MY TESLA MODEL X SUDDENLY ACCELERATED UNDER ITS OWN VOLITION, DROVE OVER A PARKING STOP, OVER A FIVE INCH CURB, AND THEN HIT AND KNOCKED OVER A CONCRETE LIGHT POLE. ALL THIS HAPPENED IN A DISTANCE OF LESS THAN TWENTY FEET. TESLA WAS NOTIFIED IMMEDIATELY AND THE CAR WAS TAKEN TO DIMMITT COLLISION CENTER IN CLEARWATER, FLORIDA. THE SERVICE MANAGER AT TESLA OF TAMPA, TOLD ME VERBALLY THE LOG FROM THE EDR SAYS THE CAR WAS TRAVELING AT 6 MPH, THEN THE ACCELERATOR WAS ADVANCED TO OVER 50% AND THEN TO 87%. THE CAR ACCELERATED TO 20 MPH AND ABRUPTLY STOPPED. I DENIED THIS SCENARIO AND ASKED FOR A SUPERVISOR.
TESLA'S SOUTHEAST REGIONAL MANAGER MET US AT THE BODY SHOP. HE HANDED ME A LETTER THAT HAD DIFFERENT EDR RESULTS-VEHICLE SPEED WAS 7 MPH, PEDAL POSITION WENT FROM 3.2% TO 15.6% TO 100% AND CAR WENT TO 14 MPH. THE FIRST REPAIR ESTIMATE SHOWED ACTUAL MILEAGE AS 205 AND A SUBSEQUENT REPAIR ESTIMATE SHOWS THE ACTUAL MILEAGE AS 1425. THESE FIGURES ARE INACCURATE SINCE I HAD LOOKED AT THE ODOMETER SEVERAL DAYS BEFORE THE ACCIDENT AND THE MILEAGE WAS OVER 1800. I INFORMED TESLA THAT I AM POSITIVE BEYOND A SHADOW OF DOUBT THAT THE CAR'S ELECTRONIC THROTTLE COMPUTER WAS RESPONSIBLE FOR THE ACCIDENT WHICH THEY DENY. THIS APPEARS TO BE THE INDUSTRY STANDARD SINCE EXPERTS WILL TESTIFY THAT ALTHOUGH A CAR IS RESPONSIBLE FOR UNINTENDED ACCELERATION THERE WILL BE NO TRACEABLE EVIDENCE OF THAT RESPONSIBILITY AND THEREFORE THE MANUFACTURER HAS PLAUSIBLE DENIABILITY. TESLAS ARE UNDERGOING UNINTENDED ACCELERATION AT A RATE MORE FREQUENT THAN 1/5,000 VEHICLES MANUFACTURED. THIS IS WAY MORE FREQUENT THAN THE INDUSTRY STANDARD. GENERAL MOTORS HAS AN EXTREMELY GOOD RATE OF 1/123,000 VEHICLES. |
| 5YJXCAE46GF**** | 2016 MODEL X | 7-Jun-16 | 4-Jun-16 | ANAHEIM, CA | 10873117 | OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE. |
| 5YJXCAE24GF**** | 2016 MODEL X | 19-Sep-16 | 23-May-16 | BOSTON, MA | 10908051 |
WHILE TURNING LEFT TO ENTER A VERY NARROW GARAGE ENTRANCE I NEEDED TO DETERMINE WHETHER OR NOT I HAD TO STRAIGHTEN OUT BEFORE PULLING IN OR IF MY LEFT TURN WAS TIGHT ENOUGH TO PULL IN WITHOUT REVERSING TO STRAIGHTEN OUT. I SAW THAT I WAS IN THE POSITION THAT I COULD CONTINUE INTO THE GARAGE AND LIGHTLY PRESSED THE ACCELERATOR TO FINISH MY TURN INTO THE GARAGE.
IT WAS AT THIS POINT THAT THE CAR ACCELERATED WITH EXTREME FORCE AND WITHIN A SECOND SLAMMED INTO A LARGE CONCRETE POLE THAT WAS JUST INSIDE THE GARAGE TO THE LEFT. I NEVER FELT THE CAR SLOW IN THAT MOMENT, ONLY SPEED UP AND I BELIEVE THE CAR SLAMMED INTO THE POLE WHILE ACCELERATING AND WOULD HAVE CONTINUED TO ACCELERATE IF NOT FOR THE LARGE POLE. I DID NOT HAVE EITHER FOOT DEPRESSED ON EITHER PEDAL AT THE MOMENT OF COLLISION. THE AIR BAGS DID NOT DEPLOY, BUT THERE WAS VERY SEVERE DAMAGE TO THE FRONT END OF THE CAR THAT WILL BE AT LEAST $25K. I WAS NOT ON THE PHONE OR DISTRACTED IN ANY WAY. I WAS DRIVING CAREFULLY AND PAYING FULL ATTENTION. THIS IS NOT A CASE OF MISTAKEN PEDAL BECAUSE I WAS INTENDING TO ACCELERATE. AT FIRST TESLA TOLD US OVER THE PHONE THAT THEIR LOGS SHOW THAT THE DRIVER PRESSED THE PEDAL 100% AND THEN TAPPED THE BRAKE BEFORE IMPACT. THIS EXPLANATION SOUNDED PHYSICALLY IMPOSSIBLE BECAUSE THE DISTANCE COVERED WAS LESS THAN 3 CAR LENGTHS. A MONTH LATER TESLA SENT A LETTER STATING THE DRIVER PRESSED THE ACCELERATOR 100% UNTIL THE VEHICLE SENSED A CRASH. TESLA DID NOT RESPOND TO OUR QUERY ABOUT WHY THEIR LOG STORY HAD CHANGED. TESLA ALSO REFUSED TO PROVIDE DATA ABOUT ACCELERATOR/BRAKE PERCENTAGE AND CAR SPEED FOR THE CAR EARLIER IN THE DAY. IF A DRIVER IS PRESSING THE PEDAL 100% IT IS A VERY DELIBERATE ACTION. THIS IS A FAILURE OF THE ACCELERATOR AND THE AUTOMATIC BRAKING. THE CAR ACCELERATED ON ITS OWN AND CRASHED FULL FORCE INTO A LARGE CONCRETE POLE. |
| 5YJSA1E15GF**** | 2016 MODEL S | 9-Jun-18 | 20-Feb-18 | HONOLULU, HI | 11100721 | ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. I HAVE PROBLEM TRYING TO DOWNLOAD PICTURES AND CORRESPONDENCES /RECORDS HERE. I WILL BE GLAD TO MAIL THEM TO YOU OR SOME OTHER WAYS WITH YOUR INSTRUCTIONS. THANK YOU. |
| 5YJSA1E10GF**** | 2016 MODEL S | 31-Jan-18 | 28-Jan-18 | MIAMI BEACH, FL | 11066047 | MY HUSBAND WAS DRIVING MY CAR, WE ARRIVED AT THE PARKING LOT AND AS HE WAS PULLING INTO A PARKING SPACE AND COMING TO A STOP, THE CAR SUDDENLY ACCELERATED AT HIGH SPEED, WENT OVER THE CEMENT BUMPER FOR THE SPACE, OVER THE ONE FOR THE SPACE IN FRONT AND HIT A PARKED SATURN IN FRONT OF US. HE IS CERTAIN THAT HE WAS BRAKING AT THE TIME. WE TOOK THE CAR IN TO TESLA WHO RAN A DIAGNOSTIC. THEY ADVISED THAT THE THROTTLE WENT SUDDENLY FROM 2% TO 97% AND THEN THE BRAKE WAS APPLIED, BUT WHEN I ASKED FOR MORE DETAILS ABOUT THE APPROACH TO THE PARKING SPACE, FOR A COPY OF THE REPORT THEY SAID THEY WOULD NOT PROVIDE IT WITHOUT A SUBPOENA. |
| 5YJSA1E22GF**** | 2016 MODEL S | 15-Dec-17 | 25-Nov-17 | OLYMPIA, WA | 11054973 | WHILE ATTEMPTING TO PARK MY TESLA S75 D IN A COSTCO SPACE, THE CAR BOLTED. IT FELT LIKE IT WAS IN AUTOPILOT MODE WITHOUT ME ENGAGING IT MANUALLY. I SLAMMED ON THE BRAKES. IT HIT THE REAR BUMPER OF THE CAR PARKED IN FRONT. FORTUNATELY, IT DIDN'T DO ANY DAMAGE TO THAT VEHICLE BUT IT CAUSED PLENTY OF DAMAGE TO MY FRONT END. I'LL NEED A NEW BUMPER AND HOOD. IT ALSO DEACTIVATED MY AUTOPILOT AND RADAR WHICH ARE BEHIND THE BUMPER. I CAN STILL DRIVE THE CAR AND FEEL FAIRLY SAFE AS I BELIEVE THE COMPUTER ACCIDENTALLY ENGAGED THE AUTOPILOT AND NOW THE AUTOPILOT ISN'T OPERATIONAL. HOWEVER, I NO LONGER TRUST THIS CAR. I'VE PRESENTED THIS PROBLEM TO TESLA AND THEY SAID IS WAS USER ERROR BUT THERE IS ABSOLUTELY NO DOUBT IN MY MIND THAT I WAS NOT AT FAULT. I'VE DONE RESEARCH AND THERE IS A CLASS ACTION LAWSUIT IN THE WORKS AS THIS HAS HAPPENED TO OTHER TESLA USERS. MY ADVISE, DON'T BUY A TESLA!!!!! |
| 5YJSA1E27GF**** | 2016 MODEL S | 15-Mar-18 | 13-Nov-17 | ROGERS, AR | 11079500 | I WAS ATTEMPTING TO PARK IN FRONT OF A RETAIL BUSINESS WHEN THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. I BELIEVE THIS ACCIDENT WAS CAUSED BY A MALFUNCTION OR GLITCH IN THE VEHICLES TROUBLED SOFTWARE FOR DRIVER ASSIST AND/OR SAFETY FEATURES. FEATURES WHICH ARE UNIQUE TO TESLA. THE SUDDEN AND UNEXPECTED ACCELERATION HAPPENED WITH NO INPUT TO THE ACCELERATOR PEDAL. I WAS LIGHTLY BRAKING, INTENT ON COMING TO A COMPLETE STOP. I HAD NEARLY COMPLETED THE PARKING MANEUVER WHEN THE CAR RACED FORWARD, JUMPED A CURB, KNOCKED DOWN A HANDICAPPED PARKING SIGN, TRAVELED ACROSS A WALKWAY AND SMASHED INTO THE FRONT OF THE BUSINESS. THIS HAPPENED SO FAST, I DIDNT REALIZE WHAT OCCURRED UNTIL I COULD GATHER MY THOUGHTS AFTER THE INCIDENT. NO AUDIBLE OR VISUAL WARNING OF AN IMPENDING COLLISION WERE HEARD OR SEEN. NO AIRBAGS DEPLOYED. FORTUNATELY NO ONE INSIDE THE BUSINESS, NO PEDESTRIAN NOR MYSELF WERE INJURED. THIS COULD HAVE BEEN A TRAJIC ACCIDENT. MY TESLA SUSTAINED OVER $25,000 IN DAMAGE AND IS STILL IN THE REPAIR SHOP. AS OF THIS DATE, NO CLAIM HAS BEEN SETTLED FOR REPAIRS TO THE BUSINESS PROPERTY. I HAVE UPLOADED A PHOTO SHOWING THE END RESULT OF THE EVENT. |
| 5YJSA1E15GF**** | 2016 MODEL S | 19-Jun-17 | 30-Mar-17 | SAN JOSE, CA | 11000077 | TL* THE CONTACT OWNS A 2016 TESLA S60. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE PARKED VEHICLE, IT INDEPENDENTLY ACCELERATED. THE VEHICLE CRASHED INTO A PILLAR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. WHEN THE BRAKES WERE APPLIED, THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT SHE WAS UNCERTAIN IF SHE MAY HAVE DEPRESSED THE ACCELERATOR PEDAL ACCIDENTALLY. THE LOCAL DEALER (TESLA 750 E. EL CAMINO REAL, SUNNYVALE, CA, 94087) CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL OCTOBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS STILL UNDER INVESTIGATION. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,977. UPDATED 08/23/17*LJ *CN |
| 5YJSA1E1XGF**** | 2016 MODEL S | 6-Feb-17 | 5-Jan-17 | MOUNTAIN VIEW, CA | 10949955 | I WAS STOPPED AT A STOP LIGHT ON MY WAY TO WORK AROUND 8AM ON A VERY CROWDED CITY STREET. AS THE LIGHT TURNED GREEN, I SLOWLY PRESSED ON THE GAS TO MOVE FORWARD AND THE CAR TOOK OFF AT TOP SPEED. I HIT THE BRAKE BUT THE CAR DID NOT RESPOND - IT DID NOT SLOW DOWN OR STOP, NOR DID ANY ALARM, EITHER VISUAL OR AUDITORY, GO OFF INSIDE THE CAR. TO HIT THE CAR IN FRONT OF ME AND THEN HAD TO SWERVE TO AVOID HITTING DOZENS OF CARS IN MY PATH. I GRAZED PAST A LAMP POST, ANOTHER CAR AND FINALLY CRASHED INTO A TREE. |
| 5YJSA1E22GF**** | 2016 MODEL S | 9-Feb-17 | 23-Dec-16 | PASADENA, CA | 10953656 | COMPLAINANT, A PHYSICIAN, HAD TAKEN DELIVERY OF A 2016 TESLA MODEL S ON DECEMBER 22, 2016. THE FOLLOWING DAY, SHE PULLED INTO HER DRIVEWAY AT HOME AND BROUGHT THE VEHICLE TO A STOP. WITH HER FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN FROM A STOPPED POSITION TO SPEEDS OF BETWEEN 40-60 MPH. THE VEHICLE PLOWED THROUGH THE BRICKS OF HER DRIVEWAY, THROUGH SHRUBS SEPARATING HER PROPERTY FROM HER NEIGHBOR, WENT THROUGH AND ACROSS THE NEIGHBOR'S YARD AND ONTO AND ADJOINING STREET, WHERE IT COLLIDED WITH A TRUCK. |
| Not Reported | 2016 MODEL S | 13-Dec-16 | 1-Dec-16 | CHINA | 10935143 | HERE IS A REPORT OF A TESLA CRASH IN CHINA THAT INJURED 2 PEOPLE. HTTPS://TRANSLATE.GOOGLE.COM.AU/TRANSLATE?SL=AUTO&TL=EN&JS=Y&PREV=_T&HL=EN&IE=UTF-8&U=HTTP%3A%2F%2FHK.APPLE.NEXTMEDIA.COM%2FNEWS%2FART%2F20160621%2F19662689&EDIT-TEXT=&ACT=URL THE CAR SUFFERED UNINTENDED ACCELERATION AND THEN THE WHEELS FELL OFF. THAT IS A BIT OF A WORRY, TO SAY THE VERY LEAST. PLEASE ISSUE A RECALL. |
| Not Reported | 2016 MODEL S | 6-Dec-16 | 1-Dec-16 | Not Reported | 10930293 | HERE IS A DISCUSSION THREAD IN WHICH AN OWNER COMPLAINS OF UNINTENDED ACCELERATION CAUSING A CRASH. HTTPS://WEBCACHE.GOOGLEUSERCONTENT.COM/SEARCH?Q=CACHE:L1PLIGGJRGQJ:HTTPS://FORUMS.TESLA.COM/SV_SE/NODE/75376+&CD=1&HL=EN&CT=CLNK&GL=AU THE POSTER SEEMS GENUINE BUT WAS IMMEDIATELY ATTACKED BY TESLA DEFENDERS AND ACCUSED OF DRIVING WHILST FEMALE. THE THREAD HAS BEEN TAKEN PRIVATE AND/OR DELETED BUT I HAVE ARCHIVED IT. SAMPLE: SUDDEN ACCELERATION SUBMITTED BY REGINALHA ON DECEMBER 4, 2016 I'M STILL SHAKING. I LOVED MY CAR UNTIL TODAY. I WAS GOING VERY SLOW INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE AND THE CAR ACCELERATED REALLY FAST AND INTO ANOTHER CAR. I PUSHED ON THE BRAKE SO HARD AND MY FOOT WAS STILL ON THE BRAKE WHEN THE CAR STOPPED (YES, I LOOKED). I THOUGHT THERE WAS INFORMATION ABOUT OTHER PEOPLE WHO'VE HAD THIS PROBLEM ON THIS FORUM BUT I CAN'T FIND IT. I'VE REPORTED IT TO TESLA. DAMAGE TO BOTH CARS ASIDE, I'M NOW AFRAID OF MY CAR! CAN SOMEONE TELL ME THE FORUM TO READ ABOUT OTHER'S EXPERIENCES? THANK YOU. *********************** SBMD | DECEMBER 4, 2016 BTW, PEOPLE HAVE TRIED TO POST FALSE REPORTS ON THIS IN THE PAST, AND NOT JUST WITH TESLA. I'M GIVING YOU THE BENEFIT OF THE DOUBT. YOU CAN CONSIDER MAKING THIS A PRIVATE POST, WHICH WILL DEMONSTRATE THAT YOU ARE A BONA FIDE OWNER AND NOT A PERSON SIMPLY TRYING TO POST FALSELY HERE. ******************* LILBEAN | DECEMBER 4, 2016 IS ANYONE KEEPING TRACK OF THESE ACCELERATIONS? WEREN'T TWO OF THEM IN FRONT OF NAIL SALONS? ************ SILVERP85PLUS | DECEMBER 4, 2016 BEANMEISTER, THERE WAS A GYM TOO LILBEAN | DECEMBER 4, 2016 ALL WOMEN DRIVERS RIGHT? JUST SAYIN... THE GYM...I MEAN REALLY, PEOPLE THAT ANXIOUS TO GO THERE IT IS NOT IMPOSSIBLE THAT THE TESLA HAS A DEFECT CAUSING UNINTENDED ACCELERATION. PLEASE INVESTIGATE. *TR |
| Not Reported | 2016 MODEL S | 11-Oct-16 | 6-Oct-16 | Not Reported | 10915424 | HOW MUCH MORE EVIDENCE DO YOU NEED TO PROVE THAT THE TESLA AUTOPILOT IS UNSAFE? HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-FAILED-TO-NOTICE-A-BUS-TODAY.78833/ AUTOPILOT FAILED TO NOTICE A BUS TODAY LOCATION:SACRAMENTO, CA STOPPED AT AN INTERSECTION BEHIND A BUS TODAY AT A RED LIGHT. DECIDED TO LOOK FOR SOME NEW MUSIC SO I TURNED AUTOPILOT ON, SEEING AS HOW I COULDN'T SEE THE RED/GREEN LIGHT AND THAT'D TELL ME WHEN TO PAY ATTENTION (CAR STARTS MOVING... DON'T TELL ME YOU GUYS NEVER USE IT FOR THIS, EITHER!). WAS AT A COMPLETE STOP ABOUT TWO CAR LENGTHS FROM THE BUS. ENGAGED AP. CAR IMMEDIATELY LURCHED FORWARD. HIT BRAKES FAST, WHICH FORTUNATELY MY FOOT WAS ALREADY OVER THE PEDAL AS I'D BEEN PREVIOUSLY STOPPED. SAT FOR A SECOND CONFUSED. I'M NOW ABOUT A CAR LENGTH FROM THE BUS. VERIFIED MY AP WAS SET TO 4 CAR LENGTHS. ENGAGED AGAIN. CAR IMMEDIATELY SHOT FORWARD, HIT BRAKES. CAR DISPLAYED THE WARNING THAT AN OBJECT WAS IN FRONT OF ME. I AM PRETTY CONFIDENT THAT EITHER THE CAR WOULD HAVE EMERGENCY BRAKED OR I WOULD HAVE HIT THE BUS HAD I LEFT IT ENGAGED. IT DEFINITELY PULLED FORWARD FULL-POWER LIKE IT DOES IF THE PERSON IN FRONT OF YOU CHANGES LANES AND THE LANE IS OTHERWISE CLEAR. IT DEFINITELY MADE ME THINK OF ALL THOSE PEOPLE WHO ACCIDENTALLY DROVE INTO BUILDINGS AND SUCH AND THE LITTLE REACTION TIME THEY MUST HAVE HAD TO FIGURE OUT WHAT WAS GOING ON. I'M QUITE AWARE OF HOW CLOSE AP WILL TAKE YOU WHEN STOPPED. THE BEHAVIOR WAS ABNORMAL -- NOT ONLY DID THIS NOT SEEM TO CARE THAT I WAS ALREADY QUITE CLOSE, IT ACCELERATED IMMEDIATELY AND RAPIDLY WHEN ENGAGING AND GAVE NO INDICATION IT WOULD QUIT. TYPICALLY ENGAGING IT WHILE STOPPED OR BEHIND SOMEONE WILL MOVE FORWARD VERY SLIGHTLY IF AT ALL ONCE YOU'RE ALREADY CLOSE. |
| 5YJSA1E29GF**** | 2016 MODEL S | 1-Nov-17 | 1-Oct-16 | DESOTO, TX | 11042211 | TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE PARKING, THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A FENCE AND A NEIGHBOR'S AIR CONDITIONING UNIT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE ARRIVED AT THE SCENE, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FAILED. THE VEHICLE WAS TOWED TO DALLAS-CEDAR SPRINGS ROAD TESLA (6500 CEDAR SPRINGS ROAD, SUITE 100 (214) 736-0587), BUT NO FAILURES WERE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO HUMAN ERROR. THE BODY DAMAGE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A SECOND TIME WHILE PARKING IN A HOSPITAL PARKING LOT. THE VEHICLE ACCELERATED WITHOUT WARNING, JUMPED A CURB, AND COLLIDED WITH A METAL POLE, A SMALL TREE, AND AN AMBULANCE. THE HOSPITAL POLICE WAS AT THE SCENE, BUT WAS UNAWARE IF A REPORT WAS FILED. THE VEHICLE WAS TOWED TO JOHN EAGLE COLLISION CENTER (6125 PEELER ST, DALLAS, TX 75235 (855) 575-6368), BUT NO REPAIRS OR DIAGNOSTIC TESTING WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *TT UPDATED 8/6/18*JB |
| Not Reported | 2016 MODEL S | 12-Jun-18 | 8-Aug-16 | LAGUNA NIGUEL, CA | 11118541 | WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR. |
| 5YJSA1E13GF**** | 2016 MODEL S | 10-May-16 | 6-May-16 | FREDERICK, MD | 10864163 | UNINTENDED ACCELERATION OCCURRED ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS WITHIN 2 WEEKS. MODEL S 70D INCIDENT 1: MY WIFE WAS AT A STOP SIGN. SHE REMOVED HER FOOT FROM THE BRAKE AND BEFORE APPLYING THE ACCELERATOR THE CAR SURGED FORWARD AGGRESSIVELY. SINCE HER FOOT NEVER TOUCHED THE ACCELERATOR SHE WAS ABLE TO APPLY THE BRAKE AND STOP WITHIN 8-10 FEET. SHE WAS VISIBLY SHAKEN WHEN SHE GOT HOME BUT, REGRETTABLY, NO REPORT WAS FILED. INCIDENT 2: ABOUT 2 WEEKS LATER, MAY 6, I WAS PULLING INTO MY GARAGE WITH MY WIFE AND BABY IN THE VEHICLE. 2-3 FEET FROM THE THE GARAGE WALL (IN CREEP MODE) I GENTLY TOUCHED THE BRAKE TO COME TO A STOP. AT THAT POINT THE CAR SURGED FORWARD VERY AGGRESSIVELY. I IMMEDIATELY APPLIED HEAVY BRAKE AND WAS ABLE TO STOP THE CAR IN A FEW FEET (SINCE MY FOOT WAS ALREADY OVER THE BRAKE PEDAL). THE FRONT END HIT THE GARAGE WALL AND PENETRATED 10-12 INCHES CAUSING DRYWALL DAMAGE AND SIGNIFICANT DAMAGE TO OUR POWDER ROOM ON THE OTHER SIDE. A REPORT WITH TESLA WAS FILED IMMEDIATELY. LOGS WERE DOWLOADED AND SHOW THAT THE ACCELERATOR WAS DEPRESSED TO 97% POWER IN LESS THAN A SECOND AND THAT IT WAS DRIVER ERROR. MY WIFE AND I HAVE A COMBINED 48 YEARS OF ACCIDENT FREE DRIVING AND NEITHER OF US HAVE EVER MISTAKEN CONTROL PEDALS OR HAVE EVER FLOORED A GAS PEDAL IN A SECOND. MY WIFE IS 37, HEALTHY AND A PHYSICIAN, I AM A HEALTHY 42 YEAR OLD PILOT. WE CAN BOTH SAY WITH 100% CERTAINTY THAT NEITHER INCIDENT WAS DRIVER ERROR. TESLA HAS A SERIOUS UNINTENDED ACCELERATION PROBLEM ALSO MADE EVIDENT BY THE OTHER COMPLAINTS FILED ON NHTSA, ALL OF WHICH SEEM TO FALL UNDER SIMILAR OPERATING PARAMETERS. WE NOW HAVE A $90,000 CAR SITTING IN OUR GARAGE THAT IS UNSAFE FOR MY FAMILY, IT SEEMS TESLA IS GOING THE ROUTE OF WAITING FOR INJURY AND DEATHS TO OCCUR BEFORE THEY ACKNOWLEDGE THIS SAFETY DEFECT. |
| 5YJSA1S24FF**** | 2015 MODEL S | 14-Jun-19 | 6-Jun-19 | WESTMONT, IL | 11220202 | ON THURSDAY , JUNE 7 AROUND 6:30 PM I MET WITH A BIZARRE INCIDENT ON MY 2015 TESLA MODEL S , 70D. INCIDENT TOOK PLACE ON RT 83 NEAR OAK BROOK MALL NEAR CHICAGO. THE CAR SLOWLY ROLLED AND APPROACHED A SEMI IN FRONT IN A TRAFFIC JAM. I HEARD A BEEPING SENSOR AS IT WAS ABOUT TO TOUCH THE SEMI, I IMMEDIATELY PRESSED THE BRAKE BUT THE CAR STARTED ACCELERATING INSTEAD. I THOUGHT I MUST HAVE PRESSED THE GAS PEDAL, SO IMMEDIATELY LIFTED MY FOOT TO MAKE SURE I WAS PRESSING THE BREAK PEDAL. THE SECOND TIME ALSO IT STARTED ACCELERATING AND KEPT PUSHING THE SEMI IN FRONT BECAUSE IT WAS TOUCHING IT. PERPLEXED I THEN BROUGHT THE CAR TO PARKING MODE TO MAKE IT STOP. AS THE SEMI STARTED MOVING AGAIN AND THERE WAS SUFFICIENT GAP, THE CAR STARTED FUNCTIONING NORMALLY. I GOT A REPAIR ESTIMATE ON THE FOLLOWING DAY FROM A TESLA APPROVED GARAGE AND THEY HAVE QUOTED ABOVE $4000 TO REPAIR. |
| 5YJSA1H4XFF**** | 2015 MODEL S | 20-Jan-19 | 19-Jan-19 | CHAPEL HILL, NC | 11171052 | AS I PARKED MY CAR IN MY GARAGE ON 1/19/2019, I HAD PLACED THE CAR IN PARK AND WAS PREPARING TO EXIT THE VEHICLE WHEN IT SUDDENLY ACCELERATED AND HIT THE FRONT OF MY GARAGE WALL. THE CAR WAS IN PARK AND NOT MOVING. I HAD MY HAND ON THE DOOR HANDLE TO EXIT. I IMMEDIATELY SLAMMED THE BREAKS BUT THE CAR SEEMED TO KEEP GOING INTO MY WALL AND THEN IT JOLTED AND STOPPED. IT WAS LIKE IT HAD A MIND OF ITS OWN. THERE WAS NO ALERT OR ANYTHING. IT JUST SUDDENLY ACCELERATED WHILE IN PARK. AS YOU CAN IMAGINE THIS IS A VERY SCARY OCCURRENCE AND I AM NOT GOING TO DRIVE THIS VEHICLE UNTIL IT IS RENDERED SAFE. I'M VERY CONCERNED WITH WHAT COULD HAPPEN IF THIS OCCURRED IN A PARKING LOT OR AREA WITH PEOPLE. I CONTACTED TESLA IMMEDIATELY FOLLOWING THE INCIDENT TO FILE A REPORT AND SHARE MY CONCERN. THEY TOLD ME THEY WOULD PULL LOGS AND BE IN TOUCH. I ALSO CALLED MY INSURANCE COMPANY. THE INCIDENT HAPPENED AT 5:50 PM. |
| 5YJSA1H23FF**** | 2015 MODEL S | 28-Sep-18 | 27-Sep-18 | LOS ANGELES, CA | 11132094 | A MALFUNCTION CAUSED THE SUDDEN DEPLOYMENT OF THE AIRBAGS AND SUBSEQUENT UNINTENTIONAL UNEXPECTED ACCELERATION CAUSING THE VEHICLE TO JUMP A CEMENT BLOCK AND VIOLENTLY SMASH INTO A POLE WHILE I WAS SLOWLY PULLING INTO A PARKING STALL AT A GROCERY STORE. |
| 5YJSA1H23FF**** | 2015 MODEL S | 11-Mar-18 | 8-Jan-18 | ANN ARBOR, MI | 11078571 | WHILE PULLING INTO A PERPENDICULAR PARKING SPOT IN A PARKING GARAGE, AT ~4-5 FEET FROM A WALL, THE CAR EXPERIENCED SUDDEN ACCELERATION, SLAMMING INTO THE WALL, RESULTING IN MODERATE BODY DAMAGE TO THE FRONT OF THE CAR AND DEPLOYING THE DRIVER-SIDE AIRBAGS. THERE WERE NO OTHER PASSENGERS IN THE CAR, AND THERE WAS NO SIGNIFICANT INJURY OR DAMAGE TO THE GARAGE OR OTHER CARS. THOUGH I RECOGNIZE THAT THE VAST MAJORITY OF ACCIDENTS OF THIS TYPE ARE DUE TO DRIVER ERROR, THERE ARE SEVERAL FACTORS THAT LEAVE ME WITH CONCERN FOR A POSSIBLE ELECTRONIC SYSTEMS MALFUNCTION. SPECIFICALLY, ~3 DAYS PRIOR TO THE ACCIDENT, THE CAR BEGAN DISPLAYING A CONSTANT ERROR MESSAGE: "DRIVER ASSISTANCE FEATURES UNAVAILABLE". I NOTIFIED TESLA SERVICE BY PHONE AND EMAIL, AND ON THEIR INSTRUCTIONS, REBOOTED THE COMPUTER SYSTEM, AND FULLY POWERED DOWN AND RESTARTED THE SYSTEM. HOWEVER, THE ERROR MESSAGE PERSISTED. THE ACCIDENT OCCURRED BEFORE I WAS ABLE TO SCHEDULE A SERVICE CALL. I HAVE REQUESTED DETAILS FROM THE DATA LOGS FOR THE ACCIDENT FROM TESLA, BUT THEY HAVE PROVIDED ONLY VERY LIMITED INFORMATION, STATING THAT LEGAL ACTION ON MY PART WOULD BE REQUIRED TO OBTAIN MORE DETAIL. THEY HAVE TOLD ME THAT THE CAR SPEED WAS 3.6 MPH AT WHICH TIME THE DATA INDICATES THAT THE ACCELERATOR WAS PRESSED TO AS FAR AS 100%, RESULTING IN ACCELERATION OF THE CAR TO 7 MPH AT THE TIME OF IMPACT, WITH THIS ACCELERATION OCCURRING OVER A 2 SECOND TIME PERIOD. THIS INFORMATION SEEMS INCOMPATIBLE WITH THE OTHERWISE RAPID ACCELERATION TYPICALLY EXHIBITED BY THIS CAR WITH A FULLY DEPRESSED ACCELERATOR, AND THE SHORT DISTANCE TRAVELED (ONLY SEVERAL FEET). |
| 5YJSA1H2XFF**** | 2015 MODEL S | 15-Jun-17 | 9-Jun-17 | DENVER, CO | 10995382 | DRIVING WEST ON HAMPDEN AVE TOWARDS INTERSECTION AT TAMARAC ST. GOING THE SPEED LIMIT, & RELEASED THE ACCELERATOR SO THAT "ENGINE BRAKING" WOULD SLOW THE CAR. BUT I WAS SLOWING DOWN FASTER THAN NECESSARY WITH ~100 YARDS REMAINING TO REACH THE INTERSECTION. I LIGHTLY PRESSED THE ACCELERATOR TO STOP ENGINE BRAKING BRIEFLY, THEN RELEASED THE ACCELERATOR TO REINSTATE "ENGINE BRAKING". INSTEAD OF SLOWING, MY CAR BEGAN TO WILDLY ACCELERATE. ALARMED AT THE INCREASING SPEED OF THE CAR, AS I WAS RAPIDLY APPROACHING THE INTERSECTION WHERE THE SIGNAL WAS RED, (ANOTHER CAR WAS ALREADY STOPPED AT THE SIGNAL). QUICKLY APPLIED THE BRAKES, BUT CAR WAS TRAVELING TOO FAST TO AVOID IMPACT WITH THE OTHER CAR. OTHER CAR WAS SIGNIFICANTLY DAMAGED, THOUGH IT SEEMED UNLIKELY (BASED ON COMMENTS FROM THE PARAMEDICS & POLICE) THAT THE OTHER DRIVER & PASSENGER WERE INJURED, BUT WERE TRANSPORTED TO AN ER TO BE CHECKED |
| 5YJSA1S27FF**** | 2015 MODEL S | 19-Apr-17 | 18-Apr-17 | LAGUNA WOODS, CA | 10979378 | TL* THE CONTACT OWNED A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHEN STOPPED AT THE SIGNAL, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. |
| 5YJSA1H22FF**** | 2015 MODEL S | 24-Mar-17 | 6-Mar-17 | LA VERNE, CA | 10968322 | I WAS PARKING IN MY USUAL PARKING SPOT IN A PARKING LOT AT MY OFFICE AT APPROXIMATELY 8:15 A.M. AS I APPROACHED MY PARKING SPOT, I SLOWED MY CAR BY PRESSING ON THE BRAKE AND MADE A 90 DEGREE TURN INTO MY PARKING SPOT. THE VEHICLE WAS SLOWING MOVING FORWARD AND WAS LESS THAN 10 FEET FROM WHERE I INTENDED TO STOP THE VEHICLE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE CONCRETE WALL THAT WAS AT THE BASE OF MY PARKING SPOT, CAUSING THE CAR'S AIRBAGS TO DEPLOY. I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE TIME THE VEHICLE ACCELERATED INTO THE WALL. I INFORMED TESLA OF THE INCIDENT AND THEY TOLD ME THAT THE VEHICLE HAD EXPERIENCED 100% ACCELERATION IMMEDIATELY PRIOR TO THE COLLISION WITH THE WALL.) |
| 5YJSA1H4SFF**** | 2015 MODEL S | 27-Sep-16 | 16-Sep-16 | TUCSON, AZ | 10910065 | I DROVE THE CAR INTO A PARKING SPACE AT THE SCHOOL (DESERT CHRISTIAN ELEMENTARY) IN TUCSON ARIZONA ON SEPT 16TH ABOUT 11:05 AM, WHEN THE CAR ACCELERATED ON ITS OWN (UNINTENDED ACCELERATION) AND CRASHED INTO 2 PARKED VEHICLES AND AIRBAGS DEPLOYED AND I SUSTAINED A FRACTURE OF MY RIGHT ARM REQUIRING SURGERY. ALSO MY CAR (THE TESLA MODEL S) WAS DAMAGED AND THE TWO OTHER PARKED CARS. |
| 5YJSA1H41FF**** | 2015 MODEL S | 27-Feb-18 | 13-Jul-16 | HOUSTON, TX | 11075212 | TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AFTER MAKING CONTACT WITH A CURB. IT WAS DISCOVERED THAT THE AUTOMATIC TRANSMISSION FEATURE WAS TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. NO DEALER THE CAR IS PURCHASED DIRECTLY FROM CALIFORNIA. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER COMMUNICATION WAS INITIATED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. *TT *TR |
| 5YJSA1E28FF**** | 2015 MODEL S | 17-Jun-16 | 10-Jun-16 | SAN JOSE, CA | 10874744 | UNINTENDED, UNCOMMANDED ACCELERATION. CAR RAPIDLY ACCELERATED TO MAXIMUM THROTTLE DURING PARKING MANEUVER IN A PARKING STRUCTURE. I WAS TRAVELLING AT 3MPH. CAR ACCELERATED, HIT ANOTHER VEHICLE AND A WALL. TESLA CLAIMS VEHICLE LOGS SHOW THROTTLE WAS COMMANDED TO 98%. AT NO TIME DID I HAVE ANYTHING BUT A LIGHT TOUCH ON THE THROTTLE. |
| 5YJSA1E23FF**** | 2015 MODEL S | 11-May-16 | 11-May-16 | DENHAM SPRINGS, LA | 10864353 | WHILE DRIVING SLOWLY ~5MPH IN A WAL MART PARKING LOT, MY WIFE WENT TO PULL INTO A PARKING SPOT, SHE TOOK HER FOOT OFF THE ACCELERATOR PEDAL AND THE CAR ACCELERATED "FULLY" ALMOST HITTING THE CAR IN FRONT. MY WIFE HAD TO SLAM ON THE BRAKES TO PREVENT AN ACCIDENT. |
| 5YJSA1H2XFF**** | 2015 MODEL S | 29-Apr-16 | 28-Apr-16 | NEW CITY, NY | 10862194 | THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED. |
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5YJSA1H26FFP****
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2015 MODEL S | 21-Jun-16 | 4-Apr-16 | WEST CHICAGO, IL | 10875699 | ELECTRONIC PARKING, WHILE PARKING THE AUTOMOBILE IN THE GARAGE I PRESSED THE PARKING OPTION. THE AUTOMOBILE SURGED, RAMMED THE GARAGE, BACKED UP AND RAMMED THE GARAGE AGAIN AND CAREENED BACKWARDS INTO THE STREET. |
| 5YJSA1S28FF**** | 2015 MODEL S | 15-Dec-15 | 25-Nov-15 | COPPELL, TX | 10810457 | ON THE AFTERNOON OF NOVEMBER 25, 2015, I WAS DRIVING INTO A STRIP MALL PARKING LOT. I WAS GOING TO PULL INTO ONE OF THOSE SPACES WHERE YOU CAN PARK PERPENDICULAR TO A SIDEWALK CURB AND THE SIDEWALK LEADS UP TO THE STORE FRONTS. WHEN APPROACHING THE PARKING SPACE, THE CAR WAS ALREADY IN REGENERATIVE BRAKING MODE, AND ACCORDING TO TESLA'S LOGS, THE CAR SLOWED DOWN TO 3.5 MPH. SINCE THE CAR HAD ENOUGH MOMENTUM TO ROLL INTO THE SPACE ON ITS OWN, MY FOOT WAS NOT ON THE ACCELERATOR OR THE BRAKE PEDAL. MY FOOT WAS UP RESTING ON ITS HEEL, READY TO TAP THE BRAKE WHEN IT GOT CLOSE ENOUGH TO THE CURB. WHILE THE CAR WAS COASTING INTO THE SPACE THE MOTOR WAS VERY QUIET. ALL OF A SUDDEN, I HEARD A "WHIRRING" SOUND FROM THE MOTOR. I DON'T KNOW HOW BETTER TO DESCRIBE IT, THAN TO SAY IT WAS ALMOST LIKE THE MOTOR WENT FROM A STATE OF SLUMBER TO A FULL STATE OF AWARENESS. I BELIEVE THE MOTOR WAS "WHIRRING" LOUDLY FOR ABOUT A SECOND BEFORE THE CAR TOOK OFF AT SUCH A FAST PACE AND WOUND UP HITTING A BRICK WALL. IT HAPPENED SO QUICKLY, I DIDN'T HAVE ANY TIME TO REACT. AFTER THE IMPACT, I DIDN'T EVEN KNOW THE AIRBAGS DEPLOYED UNTIL I OPENED MY EYES AND SAW THE DEFLATED AIRBAGS IN THE CAR. IT LOOKED LIKE THE CAR JUMPED THE CURB, HIT THE BRICK WALL, BOUNCED BACKWARDS FROM THE IMPACT AND LANDED BACK INTO THE PARKING SPACE. ACCORDING TO TESLA'S LOGS, THE DATA READS THAT THE PEDAL WAS DEPRESSED DOWN TO 97% AND THE CAUSE OF THE ACCIDENT WAS DUE TO DRIVER ERROR. I STAND FIRMLY BY MY STATEMENT THAT MY FOOT WAS NOT ON EITHER THE ACCELERATOR OR THE BRAKE PEDAL WHEN THE CAR ACCELERATED. DATA MAY SHOW THERE WAS PEDAL DEPRESSION BUT I DID NOT DO THE DEPRESSING. THIS WAS DUE TO UNINTENDED ACCELERATION BY THE CAR |
| 5YJSA1S24FF**** | 2015 MODEL S | 17-Sep-15 | 16-Sep-15 | LAKE FOREST, IL | 10764853 | CAR WAS PARKED IN THE PARKING LOT . WHILE BACKING THE CAR, IT SPIN FAST OUT OF CONTROL EVEN THOUGH BACKING WAS STARTED AT A VERY SLOW SPEED . CAR STOPPED AFTER HITTING FOUR VEHICLES DIRECTLY, AND ONE OF THE VEHICLE HIT OTHER TWO VEHICLES. MAJOR DAMAGE ON THE TESLA CAR IS ON DRIVER SIDE AT BACK, WHERE IT HIT OTHER CARS. IT SPIN ALMOST 180 DEGREES FACING IN THE OPPOSITE DIRECTION. IT HIT THE CARS ON BOTH SIDE OF THE PARKING LOT LANE .IT ALL HAPPENED IN 2 TO 3 SECONDS. I WONDER, IF THERE IS AUTOMATIC CONTROL IN THE CAR SO THAT IT DOES NOT GO FAST WHILE REVERSING , AS ACCELERATOR SEEMS TO BE VERY SENSITIVE, OR DOES IT GET STUCK? FLOOR MATS IN THE CAR WERE ORIGINAL AND CAME WITH THE CAR. |
| 5YJSA1S11EE**** | 2014 MODEL S | 8-Mar-19 | 2-Mar-19 | SAN DIEGO, CA | 11185150 | IT'S ABOUT 8:18 ON SATURDAY, MARCH 2ND, DRIZZLE. I WAS DRIVING FROM FREEWAY 56 WEST TO SOUTH HIGHWAY 5. AFTER MERGE TO 5 FREEWAY, I FELT THE TIRES SLIP, THEN THE CAR SUDDENLY UNINTENDED ACCELERATED AND STEERING WHEEL FAILED, CAR WHIRLED AT HIGH SPEED BUMP INTO THE LEFT SIDE OF FREEWAY GUARD WALL, CONTINUED TO BE ACCELERATED SPIN CROSSED FOUR LANES HIT ON TO THE RIGHT GUARD WALL, SPIN ANOTHER HALF CIRCLE THEN STOP ON EMERGENCY LANE. LUCKILY, NO OTHER CAR WAS INVOLVED, I WAS NOT HURT AT ALL, EXCEPT THAT THE CAR COULD NOT DRIVE. BY THAT TIME THE CAR SHOW ?STABILITY CONTROL DISABLED? SEE PICTURE. SITTING IN MY CAR AND CALLING TESLA REPORT ABOUT THE ACCIDENT. THEY TOLD ME THE REASON WAS THE WEATHER. ABOUT TEN MINUTES LATER, THE POLICE CAME AND LOOKED AT THE SCENE OF THE ACCIDENT. AS NO OTHER CAR WAS INVOLVED, NO ONE WAS INJURED, NO PUBLIC EQUIPMENT WAS DAMAGED, THE POLICE DID NOT ISSUE TICKETS AND REPORTS. |
| N/A | 2014 MODEL S | 9-Oct-18 | 7-Oct-18 | KIRKLAND, WA | 11139174 | TL* THE CONTACT WAS LOANED A 2014 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, IT SPONTANEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE DRIVEWAY. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. AFTER APPROXIMATELY ONE HOUR, THE VEHICLE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED WITH THE KEY FOB. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT |
| 5YJSA1S18EF**** | 2014 MODEL S | 1-May-17 | 14-Feb-17 | WEST PALM BEACH, FL | 10982961 | I WAS PARKING MY CAR I HEARD AND FELT THE CAR BEGIN TO ACCELERATE. I PUT THE CAR IN PARK AND STEP FIRMLY ON THE BRAKE PEDDLE.THEN OF IT OWN VOLITION IT MOUNTED THE ADJOINING EMBANKMENT AND COLLIDED WITH THE TREE. THIS CAUSED EXTENSIVE FRONT END DAMAGE. |
| 5YJSA1H11EF**** | 2014 MODEL S | 8-Mar-16 | 2-Mar-16 | SILVERADO, CA | 10845619 | I WAS STOPPED AT A RED LIGHT AT AN INTERSECTION THE EVENING OF MARCH 2, 2016, WITHOUT ANY NOTICE, THE CAR ABRUPTLY ACCELERATED AND HIT THE CAR IN FRONT OF ME. MY FOOT WAS ONLY ON THE BRAKE, SO THERE WAS NO REASON FOR THE CAR TO MOVE FORWARD, THERE WAS DAMAGE TO MY CAR, THE CAR IN FRONT OF ME AND A THIRD CAR. I EXPERIENCE THIS ACCELERATION PROBLEM OCCURRED WITH THIS CAR BEFORE, BUT NO HAZARDOUS EVENT OCCURRED. IS THERE A PROBLEM WITH THE COMPUTER OVERRIDING THE CONTROL OF THIS CAR? |
| 5YJSA3H12EF**** | 2014 MODEL S | 15-Feb-16 | 14-Sep-15 | SEATTLE, WA | 10836289 | DRIVER PURCHASED A 2014 TESLA MODEL S CAR IN JUNE 2015 FROM THE HANGZHOU CHINA DEALERSHIP. THIS CAR WAS DRIVEN MODERATELY IN THE FOLLOWING MONTHS. IN SEPTEMBER 14, 2015, THE CAR WAS BEING DRIVEN WITHIN A SMALL, ENCLOSED HOUSING COMPOUND. THE CAR WAS GOING VERY SLOW AS THE DRIVER WAS TURNING TO EXIT THE COMPOUND THROUGH A GATED ENTRANCE. THE CAR SUDDENLY ACCELERATED WITHOUT THE DRIVER'S ASSISTANCE AND DROVE THROUGH THE TRAFFIC GATE BEFORE THE DRIVER WAS ABLE TO QUICKLY BREAK AND BRING THE CAR TO A STOP. ELECTRONIC RECORDS ACCESSED ON SEPTEMBER 15, 2015 REVEALED THE FOLLOWING INFORMATION: THE CAR WAS ORIGINALLY BEING DRIVEN AT 4.7 KM/HR WITH THE ACCELERATION PEDAL DEPRESSED AT 2.8%. WITHIN ONE SECOND, THE ACCELERATION PEDAL WENT FROM BEING DEPRESSED 2.8% TO 84.8% AND THE CAR INCREASED TO 10.75 KM/HR. DURING THE FOLLOWING SECOND, THE CAR'S RECORDS SHOW THE ACCELERATION PEDAL TO CONTINUE TO BE COMPRESSED AT 84% WITH THE SPEED INCREASING TO 18.35 KM/HR, BUT WITH THE BREAK PEDAL ALSO BEING SIMULTANEOUSLY COMPRESSED. IN THE SUBSEQUENT SECOND, THE ANTI-LOCK BRAKES INITIATED, AND THE CAR WAS BROUGHT TO A STOP A SECOND LATER. WE REJECT THE DEALERSHIP'S DECISION THAT THIS WAS DRIVER'S ERROR. IN SUCH A NARROW ENVIRONMENT AS THE HOUSING COMPOUND, AND DURING A SLOW AND CONTROLLED TURN, THERE THE DRIVER HAD NO REASON TO PUT SIGNIFICANT PRESSURE ON THE ACCELERATION PEDAL AS THE RECORDS SHOW - WHETHER INTENTIONAL OR UNINTENTIONAL. WE ALSO FEEL THAT IT WOULD HAVE BEEN DIFFICULT FOR THE DRIVER TO PUSH BOTH THE ACCELERATOR AND BREAK PEDAL TO SUCH A DEGREE SIMULTANEOUSLY. THEREFORE, WE BELIEVE THAT THE CAR EXPERIENCED AN UNINTENDED ACCELERATION, WHICH WAS NOT OF THE DRIVER'S CAUSING. THERE HAVE BEEN MANY SIMILAR REPORTS OF TESLA MODEL S UNINTENDED ACCELERATION CRASHES IN CHINA. WE FEEL THAT THIS IS A SERIOUS SAFETY HAZARD WHICH NEEDS TO BE FURTHER INVESTIGATED. |
| 5YJSA1H1XEF**** | 2014 MODEL S | 8-Jun-15 | 22-May-15 | GAINESVILLE, FL | 10723925 | SEEING THE VEHICLES A CONSIDERABLE DISTANCE AHEAD OF ME STOPPED FOR A TRAFFIC LIGHT I TOOK MY FOOT OFF THE ACCELERATOR AND ALLOWED THE REGENERATIVE BRAKES TO SLOW MY TESLA DOWN. WHEN I PUT MY FOOT ON THE BRAKES TO STOP THE CAR IT ACCELERATED VERY FAST AND I HIT THE PICKUP TRUCK IN FRONT OF ME WHICH HIT THE CAR IN FRONT OF IT. THE AIRBAGS FAILED TO INFLATE. ALTHOUGH THERE WERE NO INJURIES THE PICKUP DRIVER IS SUING GEICO FOR NECK INJURY. THIS WAS A VERY FRIGHTENING SITUATION. MY CAR SUSTAINED SEVERE DAMAGE AND HAD TO BE TOWED TO REPAIR. IT WILL TAKE AT LEAST 30 DAYS TO REPAIR. THE PICKUP ALSO SUSTAINED CONSIDERABLE DAMAGE. THE CAR IT HIT HAD VERY LITTLE DAMAGE. |
| 5YJSA1H13EF**** | 2014 MODEL S | 29-Sep-14 | 19-Jul-14 | BAKERSFIELD, CA | 10639935 | I PULLED SLOWLY IN TO A PARKING SPOT & MY CAR WAS AT A STOP POSITION JUST READY TO PUSH PARK BUTTON. WITHIN A SPLIT OF A SECOND, MY CAR (TESLA) JUMPED THE CURB AND TRAVELED 5' OF SIDEWALK BREAKING A GLASS WALL & TRAVELING THROUGH A RESTAURANT BREAKING TABLES & CHAIRS WITHIN COUPLE OF SECONDS W/O ME ACCELERATING THE PEDAL. BRAKE PEDAL WAS APPLIED BY ME HALF WAY THROUGH THE RESTAURANT BEFORE THE CAR STOPPED. NO SERIOUS INJURIES TO ANYONE. TESLA WAS NOTIFIED & THIS IS THE LOG FILE DATA WORD BY WORD FROM THEM. ?AT THE TIME OF THE INCIDENT THAT RESULTED IN DAMAGE TO YOUR VEHICLE, YOU INCREASED THE ACCELERATOR PEDAL POSITION FROM 1% TO 50% IN LESS THAN ONE SECOND WITHOUT DEPRESSING THE BRAKE PEDAL. ONE SECOND LATER, YOU INCREASED THE ACCELERATOR PEDAL TO 100% WITHOUT DEPRESSING THE BRAKE PEDAL. ONE SECOND LATER, YOU CONTINUED DEPRESSING THE ACCELERATOR PEDAL AT 100% WITHOUT DEPRESSING THE PEDAL; HOWEVER, THE VEHICLE'S TRACTION CONTROL ENGAGED & THEREFORE LIMITED THE VEHICLE'S TORQUE DESPITE THE FACT YOU WERE DEPRESSING THE ACCELERATOR PEDAL AT 100% UNTIL YOU DEPRESSED THE BRAKE PEDAL IN THE FOLLOWING SECOND.? INSUFFICIENT INFORMATION PROVIDED BY TESLA. HOW MUCH WAS THE ACCELERATOR PEDAL DEPRESSED? SPEED OF THE CAR? DISTANCE TRAVEL? HOW DOES THIS PROVE THAT THIS IS NOT SUDDEN ACCELERATION? THE LOG DOES PROVE THAT I WAS AT A STOP. MY CAR WILL BE TOTALED BUT IS STILL SITTING AT STORAGE WITH INSURANCE COMPANY FOR A SHORT PERIOD OF TIME. MANY ACCIDENTS WITH TESLA HAS OCCURRED, EVEN JUST LIKE MINE IN TO A RESTAURANT( HTTPS://INSIDEEVS.COM/TESLA-MODEL-S-CRASHES-THROUGH-RESTAURANT-DRIVER-BLAMES-IT-ON-UNINTENDED-ACCELERATION/) (HTTPS://WWW.MOTORAUTHORITY.COM/NEWS/1087171_TESLA-MODEL-S-UNINTENDED-ACCELERATION-COMPLAINT-FILED-WITH-NHTSA.) THEY CAN'T ALL BE DRIVERS FAULT. NHTSA NEEDS TO INVESTIGATE THE BOX IN THE CAR BEFORE FATAL INJURIES OCCUR. PUBLIC SAFETY SHOULD BE THE PRIORITY. *TR |
| 5YJSA1DP6DF**** |
2013 MODEL S RWD P85
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15-Feb-19 | 28-Jan-19 | CASTLE ROCK, CO | 11180431 | IT WAS A 2HR45MIN DRIVE INTO WORK ON AN ICY BLIZZARDY MORNING, DRIVING MY 2013 MODEL S RWD P85 WITH 90,000MI. HAVE OWNED THIS CAR FOR 4 YRS. MADE IT TO WORK SAFELY AND THE LAST 6 FEET IN THE PARKING GARAGE, GOING ABOUT 3 MPH PULLING AT A RIGHT ANGLE INTO A PARKING STALL. HAD BRAKE PEDAL DEPRESSED, SHIFTED MY FOOT TO TAP ON THE ACCELERATOR TO INCH FORWARD AND NEXT THING YOU KNOW, CAR IS ACCELERATING FULL THROTTLE INTO A CEMENT WALL. CRASHED HEAD ON AND AIRBAG DIDN'T EVEN DEPLOY. SAT FOR A MOMENT TO CATCH MY BREATH AND TRY TO PROCESS WHAT HAPPENED. SENT "BUG REPORT" ON TO TESLA CENTRAL FROM THE CAR. THE DASHBOARD HAD PRND LIT UP IN RED AND THE VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE. ACCELERATOR PEDAL WAS COMPLETELY LIMP. ZERO RESISTANCE. THANKFULLY, NO OTHER CAR WAS AROUND ME. CALLED TESLA SERVICE AND THEY TOLD US TO REBOOT THE CAR. WE DID, BUT ACCELERATOR PEDAL REMAINED COMPLETELY UNRESPONSIVE. HAD TO PUSH OUT OF THE 5 STORY GARAGE AND TOW IT TO AN AUTOBODY SHOP. FILED POLICE REPORT. REPORTED TO LOCAL TESLA SERVICE CENTER IMMEDIATELY. A FEW DAYS LATER, WE HEARD BACK FROM THE TESLA REP THAT SAID THAT REPORT SHOWED NO MALFUNCTION. ACCORDING TO TESLA ACCELERATOR WENT FROM 0% TO 88% SUDDENLY, IMPLYING "DRIVER ERROR." YET THEY ALSO SAID THE BRAKE WAS TAPPED AND THEN RELEASED PRIOR TO IMPACT. THIS DOES NOT JIVE, WHY WE A PERSON ACCELERATE, TAP THE BRAKE THEN RELEASE? SKID MARKS FROM REAR TIRES LEFT ON GARAGE FLOOR. TESLA WON'T RELEASE DATA. WE DO NOT WANT TO ACCEPT THIS REPORT AND THIS IS NOT WHAT HAPPENED DURING THE CRASH. TODAY THE AUTO BODY SHOP INFORMED US THAT THEY WERE CURIOUS WHY THE CAR IS NOT DRIVEABLE. AFTER BEING RESET, THEY DISCOVERED THE ACCELERATOR PEDAL IS BROKEN. EXPERIENCE DURING THE CRASH, COMBINED WITH VERY UNUSUAL CAR BEHAVIOR, AND A BROKEN ACCELERATOR REFUTE TESLA'S CLAIM OF OPERATOR ERROR. |
| 5YJSA1CP2DF**** | 2013 MODEL S P85+ | 6-Mar-17 | 4-Mar-17 | SAN JOSE, CA | 10958834 | THE DRIVER OF OUR CAR WAS PARKING OUR TESLA MODEL S P85+ AND SLOWLY MOVING INTO THE PARKING SPOT NEARING THE FINAL DISTANCE IN TO THE SPOT, WHEN THE CAR SUDDENLY LURCHED FORWARD, HITTING AND KNOCKING DOWN A LIGHT POLE. THE DRIVER DID NOT CAUSE THIS ACCELERATION TO OCCUR AND WAS QUITE SURPRISED TO HAVE THIS HAPPEN. THERE WERE NO INJURIES INVOLVED IN THE INCIDENT, BUT A LIGHT POLE LOCATED 1.5 FEET WAY FROM END OF THE PARKING SPOT WAS KNOCKED DOWN AND WE HAVE MINIMAL DAMAGE TO THE FRONT OF THE VEHICLE. |
| N/A | 2013 MODEL S 60 | 24-Aug-15 | 16-Jul-15 | THOUSAND OAKS, CA | 10758893 | ON JULY 16, 2015 WHILE DRIVING MY 2013 MODEL S 60, I MADE A RIGHT HAND TURN INTO A PARKING SPACE IN SIMI VALLEY, CALIFORNIA. AS I PULLED INTO THE SPACE, I TOOK MY FOOT OFF OF THE ACCELERATOR AND APPLIED THE BREAKS. INSTEAD OF STOPPING, THE CAR LURCHED FORWARD OVER A CURB AND A BERM, STOPPING WHEN IT HIT A FIRE HYDRANT, PROPELLING IT OFF OF ITS BOLTS, GENERATING A HUGE GEYSER OF WATER. BECAUSE OF THE TREMENDOUS AMOUNT OF WATER GUSHING OVER MY CAR, I HAD NO VISIBILITY AND ELECTED TO STAY IN THE CAR WHILE ATTEMPTING TO DIAL 911. MOMENTS LATER, A MAN WHO HAD BEEN SITTING IN THE CAR NEXT TO THE SPACE WHERE I WAS ATTEMPTING TO PARK, OPENED THE BACK DOOR TO ASK ABOUT MY CONDITION. I THEN EXITED THE CAR. I WAS NOT INJURED AND THANK GOODNESS THE CAR HAD NOT HIT ANOTHER PERSON OR ANOTHER CAR. IT TOOK A TOW TRUCK ABOUT 15 MINUTES TO ARRIVE AT THE SCENE. ALL THE WHILE THE TORRENTIAL WATER SURGED AROUND, UNDER AND OVER MY CAR AND NOW FLOODED THE INTERIOR. ACCORDING TO TESLA, EITHER THE CAR SHORTED-OUT CAUSING ALL OF THE WINDOWS TO ROLL DOWN OR THERE IS A SAFETY FEATURE THAT CAUSES THE WINDOWS TO ROLL DOWN IF THE CAR PERCEIVES IT IS UNDER WATER. THE MAN WHO BRAVED THE FLOOD OF WATER FROM THE FIRE HYDRANT TO CHECK ON ME SAW THE ENTIRE ACCIDENT AS HE WAS SITTING IN HIS CAR. HE SAID THAT MY BREAK LIGHTS WERE ON AS MY CAR WENT OVER THE BERM. I HAVE NO IDEA WHAT CAUSED THE CAR TO ACCELERATE BY ITSELF AND I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL. THE NEXT DAY, I HEARD FROM BOTH MY INSURANCE COMPANY AND THE BODY SHOP THAT TESLA WANTED THE CAR AT THEIR SERVICE CENTER IN VAN NUYS. SEVERAL WEEKS AGO, THE CLAIMS ADJUSTER CALLED TO SAY THAT DUE TO THE HEAVY WATER DAMAGE, THE CAR HAS BEEN “TOTALED”. I AM WRITING THIS COMPLAINT ON THE NHTSA'S WEBSITE BECAUSE I BELIEVE THERE IS SOMETHING TERRIBLY WRONG WITH THIS PARTICULAR CAR. ALSO, SEE NHTSA REPORT OF PREVIOUS 2013 ACCIDENT. |
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5YJSA1CG5DF****
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2013 MODEL S 60 | 24-Aug-15 | 7-May-13 | THOUSAND OAKS, CA | 10758908 | THIS ACCIDENT REPORT IS A PREVIOUS ACCIDENT INVOLVING THE SAME 2013 TESLA MODEL S 60 AS REPORTED IN THE NHTSA REPORT FILED ON AUGUST 24, 2015. ON ON MAY 7, 2013 WHILE DRIVING MY 2013 MODEL S 60, I PULLED INTO A PARKING SPACE IN THOUSAND OAKS, CALIFORNIA MAKING A LEFT TURN INTO THE SPOT. AS I PULLED IN, I LET MY FOOT OFF OF THE ACCELERATOR,AND APPLIED THE BREAK. THE CAR LURCHED FORWARD, JUMPING A PARKING BLOCK, THEN OVER A CURB, AND FINALLY INTO A CEMENT LIGHT POST. THE AIRBAGS DEPLOYED AND I WAS STUNNED. I IMMEDIATELY CALLED TESLA WHO SENT A QUALIFIED TESLA TOW TRUCK. IT TOOK TWO HOURS TO GET THE CAR ONTO A FLAT-BED TRUCK BECAUSE THE CAR LOST ALL POWER AND SHUT DOWN. IT HAD TO BE DRAGGED OVER TWO PARKING BLOCKS, SUSTAINING EVEN MORE DAMAGE. TESLA SENT THE CAR DIRECTLY TO THE BODY SHOP. I INSISTED THAT THEY RUN A DIAGNOSTIC TEST BECAUSE I WAS (AND STILL AM) CERTAIN THAT THE CAR ACCELERATED ON ITS OWN. THE VAN NUYS SERVICE CENTER REP SAID THAT THE CAR HAD TO BE REPAIRED FIRST BEFORE ANY DIAGNOSTIC TEST COULD BE RUN. AFTER THREE WEEKS I RECEIVED A LETTER FROM TESLA. THE ENGINEERS REPORTED TO ME THAT THE ACCELERATOR WAS DEPRESSED TO 48%, SECONDS BEFORE THE ACCIDENT AND 98.4% AT THE TIME OF IMPACT. I STILL BELIEVE THAT THE CAR ACCELERATED BY ITSELF. IT IS MY SINCERE HOPE THAT BY REPORTING THIS ACCIDENT (AND THE SUBSEQUENT ACCIDENT ON JULY 16, 2015) FURTHER INVESTIGATIONS CAN BE CONDUCTED BEFORE PEOPLE ARE SERIOUSLY INJURED OR WORSE. MY INSURANCE COMPANY (FARMERS) DOES NOT INTEND TO INVESTIGATE. IT IS LESS EXPENSIVE FOR THEM TO PAY FOR A REPLACEMENT VALUE THAN TO DETERMINE THE TRUE CAUSE OF THIS INCIDENT. FORTUNATELY, YOU AND YOUR AGENCY ASPIRE TO A HIGHER PURPOSE. |
| 5YJSA1CP9DF**** | 2013 MODEL S | 7-Dec-18 | 6-Dec-18 | MILPITAS, CA | 11156706 | I WAS DRIVING MY TESLA MODEL S EARLY IN THE MORNING IN A QUIET NEIGHBORHOOD WHEN WAS SLOWLY APPROACHING TO FOUR-WAY STOP SIGN INTERSECTION BY GRADUALLY STEP ON THE BRAKE. AT THE VERY BEGINNING, I CAN FEEL THE CAR DECELERATED, SUDDENLY THERE WAS UNINTENDED ACCELERATION THAT I FELT. THERE WAS A JERKING FORWARD OF THE CAR, SO I WAS NOT ABLE TO MAKE A FULL STOP AT THE STOP SIGN. THEN THE SPEED DROPS DOWN SIGNIFICANTLY, ALMOST TO ZERO. I PRESSED THE FLASHING LIGHT BECAUSE THERE WAS A LINE OF CARS BEHIND ME AND I WAS IN THE MIDDLE OF THE ROAD. THE CAR WAS IN ALMOST ZERO SPEED, SO I TRIED TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PRESSED THE ACCELERATION PEDAL A LITTLE. THE CAR DIDN'T ACCELERATE, INSTEAD, IT TURNED INTO A STOP SITUATION. I REALIZED I LOST DRIVING POWER OF THIS CAR. I PRESSED THE "P" BUTTON, THEN ALL FOUR MODE LETTERS "P", "N", "R", "D" TURNED RED, BLICKING. THE CAR STOPPED CLOSE TO THE CURB BUT PARTIALLY IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET OUT OF THE CAR AND CALLED TESLA ROADSIDE ASSISTANCE. THEY CHECKED SOME LOG AND RESPONDED WITH TOWING SERVICE TO SEND THE CAR TO THE SERVICE CENTER. THE OVERALL SITUATION COULD HAVE TURNED VERY SEVERE SAFETY ISSUE IF EVER THIS HAPPENED ON THE HIGHWAY, OR THERE WAS HUMAN BEING WALKING ACROSS THE STREET WHILE I WAS NOT ABLE TO FULLY STOP THE CAR, NEITHER CONTROL IT. I AM WAITING FOR OFFICIAL SERVICE REPORT BUT THE CAR IS CONFIRMED NOT IN DRIVABLE CONDITION. AND I FEEL EXTREMELY UNSAFE TO DRIVE IT NOW AND EVEN NOT COMFORTABLE TO DRIVE IT AFTER WHAT JUST HAPPENED THIS MORNING. THE ENTIRE DRIVE UNIT WAS MAINTAINED AND CHANGED TO A NEW ONE IN 2015, SO ITS LIFE ONLY ABOUT 3 YEARS IN THIS CAR. PLUS, I JUST HAD THE CAR SERVICE AT THE TESLA SERVICE CENTER MONTH AGO. IT IS WORRISOME THEY CAN'T EVEN PREVENT SUCH ISSUE AND DETECT IT IN AN EARLY STAGE, PERHAPS A DESIGN ISSUE TO ADDRESS? |
| 5YJSA1CP2DF**** | 2013 MODEL S | 30-Mar-18 | 27-Mar-18 | SAN RAMON, CA | 11082114 |
SUDDEN UNINTENDED ACCELERATION TESLA. I DROVE MY TESLA FROM WORK, DRIVING OVER 35MILES DURING RUSH HOUR OF THE BAY AREA. WHEN I ENTERED MY SUBDIVISION, I WAS DRIVING AT 10 MPH, PULLED INTO MY DRIVEWAY MADE 90 DEGREES TURN AT 5 MPH, APPLIED THE BRAKES. INSTEAD OF STOPPING, CAR SPED UP AT EXTREMELY HIGH ACCELERATION. IT DROVE THROUGH THE GARAGE DOOR, HIT MASERATI PARKED IN THE GARAGE, AND A MOTORCYCLE PARKED NEXT TO IT. THE MASERATI TRUNK WAS PUSHED IN APPROX 3 FEET, IT SLID SIDEWAYS, HIT THE PILLAR, SMASHING DRIVER DOOR AND WINDOW, SLID TO THE FRONT AND HIT THE MOTORBIKE PARKED NEXT TO IT. IT COMPLETELY SMASHED THE REAR TRUCK, FRONT AND SIDE OF THE MASERATI. IT SMASHED THE FRONT END OF THE MOTORCYCLE. THERE WERE FLUIDS FRONT TESLA, MASERATI, AND BIKE ALL OVER THE GARAGE. THE BATTERY IN MASERATI EXPLODED LEAKING ACID ALL OVER THE GARAGE. WE THOUGHT THE FUEL TANK IN MASERATI BROKE.
WE HAD TO CALL 911, DOZENS OF PERSONNEL SHOWED UP INCLUDING SEVERAL FIRE TRUCKS, POLICE CARS, AMBULANCE, HAZMAT AMONG OTHERS. THEY SPEND OVER THREE HOURS CONTROLLING THE SITUATION. THEY HAD TO CUT THE GARAGE DOOR TO PULL OUT THE MASERATI AND TESLA. IT WAS TOWED TO A STORAGE FACILITY NEARBY. MASERATI WAS DECLARED A TOTAL LOSS. I WAS COMPLETELY SHAKEN AND HAVE NOT BEEN ABLE TO SLEEP AT ALL FOR LAST THREE DAYS. WHAT IF MY KIDS HAD BEEN PLAYING IN THE DRIVEWAY OR IN FRONT OF THE HOUSE. AFTER DOING SOME RESEARCH I FOUND THIS IS NOT A RANDOM INSTANCE. THERE ARE DOZENS IF NOT HUNDREDS OF SIMILAR INCIDENTS WHEREIN, WHEN A DRIVER MAKES A SHARP TURN INTO A DRIVEWAY OR GARAGE AND APPLIES THE BRAKE, RATHER THAN SLOWING DOWN CAR JUST DECIDES TO SPEED UP LIKE A BULLET AND GOES THROUGH THE WALLS OR WHATEVER COMES ITS WAY. I HAVE STOPPED DRIVING FOR FORESEEABLE FUTURE, I AM NOT GOING TO PUT MY STEP IN ANOTHER TESLA FOR MY SAFETY AND SAFETY OF OTHERS. STAY AWAY FROM THIS UNPROVEN TECHNOLOGY FOR YOUR/OTHERS |
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5YJSA1CN5DF****
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2013 MODEL S | 26-Mar-18 | 17-Mar-18 | MCMINNVILLE, OR | 11081382 | TL* THE CONTACT OWNED A 2013 TESLA MODEL S. THE CONTACT STATED THAT WHILE STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED BY THE CONTACT. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. |
| N/A | 2013 MODEL S | 26-Jan-18 | 29-Nov-17 | SAN ANTONIO, TX | 11065308 | DRIVER STOPPED CAR WHILE PULLING INTO GARAGE WITH REAR WHEELS ON DRIVEWAY SLOPING DOWN AND AWAY FROM GARAGE AND FRONT WHEELS JUST INSIDE GARAGE. VEHICLE CREEP MODE IN OFF POSITION. CAR AT REST. BRAKE RELEASED, AND VEHICLE BEGAN ROLLING BACKWARD DUE TO GRAVITY. ACCELERATOR APPLIED, AND NO INITIAL RESPONSE, CAR CONTINUED TO ACCELERATE BACKWARD ROLL SPEED, SO PEDAL DEPRESSED FURTHER (TESLA VEHICLE LOGS SHOW 25-50% PEDAL TRAVEL AT THIS POINT), AT WHICH TIME DRIVE UNIT QUICKLY ENGAGED AT 25-50% OF FULL ACCELERATION RESULTING IN A SUDDEN UNINTENTIONAL FORWARD ACCELERATION. DRIVER CAUGHT BY SURPRISE AND ATTEMPTED BRAKING. UNFORTUNATELY, VEHICLE IMPACTED FREEZER UNIT IN GARAGE DESTROYING THE FREEZER AND CAUSING SIGNIFICANT VEHICLE STRUCTURAL DAMAGE. THIS SET OF OPERATING PARAMETERS WAS REPRODUCIBLE AND RELIABLY RESULTED IN A SHORT, BUT NOTABLE, DELAY IN PEDAL RESPONSE WHEN ROLLING BACKWARD, RESULTING IN FURTHER PEDAL DEPRESSION, THEN FOLLOWED BY A SUDDEN ACCELERATION FORWARD, WHICH WAS SHORT, BUT, WITH THE POTENTIAL TO BE SIGNIFICANT WHEN COLLISION HAZARDS EXIST NEARBY. THE VEHICLE OPERATING MANUAL CONTAINS NO WARNING REGARDING THIS SITUATION. TESLA WAS MADE AWARE AND WOULD ONLY COMMENT THAT THE VEHICLE DID NOT MALFUNCTION. WHILE THAT MAY BE THE CASE, THE VEHICLE DESIGN SETS UP DRIVERS FOR ACCIDENTS THAT MIGHT RESULT IN INJURY AND PROPERTY DAMAGE WHEN DRIVERS ARE NOT WARNED OF THE VEHICLE'S RESPONSE IN THIS UNIQUE OPERATING CIRCUMSTANCE. AT THE VERY LEAST, IT SEEMS, TESLA SHOULD INCLUDE A WARNING TO DRIVERS ABOUT THIS SITUATION SO THAT DRIVERS MIGHT BE READY FOR SUDDEN ACCELERATIONS IN SUCH INSTANCES, OR DRIVERS MIGHT SIMPLY SELECT CREEP MODE ON IN SUCH SITUATIONS, WHICH WOULD PREVENT THE SUDDEN ACCELERATION. |
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5YJSA1CN0DF****
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2013 MODEL S | 2-Mar-16 | 24-Feb-16 | PLEASANTON, CA | 10839579 | SLOWLY PULLING INTO A PARKING SPOT AT A STRIP MALL, I RELEASED MY FOOT OFF OF THE GAS, LIGHTLY TAPPED BRAKE AND THE CAR "UNINTENTIONALLY ACCELERATED" INTO A PALM TREE IN FRONT OF A BRICK PILLAR AT A STRIP MALL. I BACKED OUT TO ASSESS THE DAMAGE. HUSBAND WAS WITNESS IN DRIVER'S SEAT. THIS IS THE 2ND TIME THIS HAPPENED TO ME, (LAST YEAR AT A GROCERY STORE PARKING LOT) ALTHO THE FIRST TIME NO DAMAGE WAS DONE AND NO REPORTS WERE FILED. POOR DECISION IN HINDSIGHT! SINCE NO PERSON WAS INJURED, THE POLICE DEPT WOULD NOT TAKE A REPORT. INSURANCE WAS CALLED AS WELL AS TESLA. TESLA TOOK 6 DAYS TO PULL LOGS AND ASSURED US IT WAS BEING TAKEN SERIOUSLY AND ESCALATED TO MANAGEMENT. WE RECEIVED A CALL YESTERDAY FROM TOSHA AT TESLA, RELAYING THAT THEY DETERMINED THAT T WAS DRIVER ERROR AND LOG REPORTS SHOW THAT AS THE CAR WAS PULLING INTO THE SPOT, IT WAS ON A 3 ON A SCALE OF 100 AND THEN IT ACCELERATED 87% AND THE BRAKE WAS APPLIED. DOES NOT MAKE LOGICAL SENSE THAT THE CAR COULD ACCELERATE 87% IN A MATTER OF 2 FEET! I AM 150% SURE I DID NOT HIT THE ACCELERATOR. I AM 47, NOT A 90 YR OLD WOMAN WHO MAY HAVE PEDAL CONFUSION. THIS HAS NEVER HAPPENED WITH ANY OF OUR OTHER NON-TESLA CARS NOR IN MY 40+ YEARS OF DRIVING CARS OR MOTORCYCLES. THEIR RESPONSE IS SUSPECT AND WE ARE QUITE FRANKLY FEARFUL TO DRIVE THE CAR SAFELY. THIS STIP MALL HAS LOTS OF PEOPLE THAT WALK BY, ESP ELDERLY AND THE FACT THAT NO ONE OR THE PILLAR WAS HIT IS A BLESSING. AIR BAGS DID NOT DEPLOY. I WILL BE ASKING TESLA FOR A WRITTEN REPORT OF THEIR FINDINGS BUT NOT CONFIDENT IT WILL BE PROVIDED. WE PLAN TO SEEK COUNSEL AS WELL ESP SINCE THIS IS CONSIDERED AN "AT FAULT ACCIDENT". |
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5YJSA1DN5DF****
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2013 MODEL S | 18-Aug-15 | 4-Aug-15 | RANCHO SANTA FE, CA | 10749575 | TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING TO ITS MAXIMUM ACCELERATION RATE AND CRASHED INTO FIVE PARKED VEHICLES. THE DRIVER SIDE OF THE VEHICLE WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY BY AAA. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO ADVISE THE CONTACT OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,021. |
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5YJSA1CN9DF****
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2013 MODEL S | 24-Sep-13 | 21-Sep-13 | SAN DIEGO, CA | 10545230 | THE CAR WAS GOING AT ABOUT 5 MPH GOING DOWN A SHORT RESIDENTIAL DRIVEWAY. BRAKE WAS CONSTANTLY APPLIED. THE CAR SUDDENLY ACCELERATED. IT HIT A CURB AND THE MIDDLE PORTION OF THE CAR LANDED ON A 4.5 FT HIGH VERTICAL RETAINING WALL. THE WALL IS ONE FOOT AWAY FROM THE CURB. THE FRONT PORTION OF THE CAR WAS HANGING UP IN THE AIR. THE CAR WAS AT ABOUT 45 DEGREE UP AND ABOUT 20 DEGREE TILTED TOWARD THE RIGHT SIDE. AN ENGINEER FROM TESLA SAID THE RECORD SHOWED THE ACCELERATING PEDAL WAS STEPPED ON AND IT ACCELERATED FROM 18% TO 100% IN SPLIT SECOND. HE BLAMED MY WIFE STEPPING ON THE ACCELERATING PEDAL. BUT HE ALSO SAID THERE WAS A BUILT-IN SAFE-GUARD THAT THE ACCELERATOR COULDNOT GO BEYOND 92%. THE STATEMENTS ARE CONTRADICTORY. IF THERE IS A SAFEGUARD THAT THE ACCELERATOR CANNOT GO BEYOUND 92%, THERE WOULD BE NO WAY THAT MY WIFE COULD STEP ON IT 100%. THERE WERE SOME MECHANICAL PROBLEM THAT CAUSED THE ACCELERATOR TO ACCELERATE ON ITS OWN FROM 18% TO 100% IN SPLIT SECOND. *LN UPDATED 12/30/2013 *JS |
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5YJSA1CN1DF****
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2013 MODEL S | 26-Sep-13 | 29-Jul-13 | LAGUNA HILLS, CA | 10545488 | I WAS AT A FULL STOP WAITING TO TURN LEFT INTO THE PARKING GARAGE. WHEN IT WAS CLEAR OF ONCOMING TRAFFIC FOR ME TO MAKE THE LEFT TURN, I RELEASED MY FOOT OFF THE BRAKE PEDAL AND THE CAR INSTANTLY SURGED FORWARD VERY FAST AND HIT ANOTHER VEHICLE PARKED IN THE FRONT OF THE GARAGE. THIS ALL HAPPENED SO QUICKLY THAT I DID NOT HAVE TIME TO AVOID THE IMPACT. THE TIME OF OCCURRENCE WAS IN BROAD DAYLIGHT AT ABOUT 6PM PST. I HAVE DRIVEN THIS CAR FOR ALMOST 10000 MILES PRIOR TO THE ACCIDENT AND KNOW HOW TO HANDLE THE CAR AND UNDERSTAND THE TORQUE THIS CAR HAS. I HAVE MADE THOUSANDS UPON THOUSANDS OF STOPS AND STARTS WITH THIS VEHICLE AND THIS IS THE FIRST TIME THIS HAS EVER HAPPENED. THERE IS NO OTHER TERM TO DESCRIBE THIS OTHER THAN SUDDEN ACCELERATION. THE LOCAL POLICE DEPARTMENT DISPATCHED AN OFFICER AND NO DRUGS OR ALCOHOL WAS INVOLVED. *JS TESLA INSTRUCTED THEIR STAFF TO NOT COMMUNICATE WITH ME ABOUT THIS ACCIDENT. *JS |